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Who Moderates? A Polycentric Framework for Allocating Regulatory Responsibility in Online Content Moderation

The question of who is responsible for content moderation on the internet remains one of the key topics relating to internet governance. Legislation has been adopted, platforms have utilized self-regulation methods, and users have flagged and reported content, all often happening simultaneously, yet...

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Main Author: El Wishi, Farh A.
Format: Thesis
Published: AUC Knowledge Fountain 2026
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access_status_str Open Access
author El Wishi, Farh A.
author_browse El Wishi, Farh A.
author_facet El Wishi, Farh A.
author_sort El Wishi, Farh A.
collection Thesis
description The question of who is responsible for content moderation on the internet remains one of the key topics relating to internet governance. Legislation has been adopted, platforms have utilized self-regulation methods, and users have flagged and reported content, all often happening simultaneously, yet rarely according to any coherent principle for deciding which actor should bear primary responsibility for which aspect of the problem. This research argues that the absence of a principled allocative framework is the central governance failure of the internet's regulatory history, and that addressing it requires a structured distribution of regulatory responsibility across the three actors who actually govern content moderation. Drawing on Keller's three theoretical debates on internet regulation, Medzini's polycentric governance model, and the emerging judicial recognition in KGM v. Meta Platforms, Inc. (2026), this research proposes a three-tier polycentric framework grounded in a reserved exceptionalist theoretical position. Tier 1, governments, set the mandatory legal floor, including platform design obligations that fall outside Section 230's protection. Tier 2, platforms, govern the grey zone of potentially harmful but lawful content within procedural accountability requirements, with the Digital Services Act identified as the current best practice model. Tier 3, users, provide ground-level norm enforcement and participatory accountability, constituting an operative rather than merely advisory governance layer.
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institution American University in Cairo (Egypt)
last_indexed 2026-06-10T12:36:04.810Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from AUC Knowledge Fountain — bepress
publishDate 2026
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spelling oai:fount.aucegypt.edu:etds-3880 Who Moderates? A Polycentric Framework for Allocating Regulatory Responsibility in Online Content Moderation El Wishi, Farh A. The question of who is responsible for content moderation on the internet remains one of the key topics relating to internet governance. Legislation has been adopted, platforms have utilized self-regulation methods, and users have flagged and reported content, all often happening simultaneously, yet rarely according to any coherent principle for deciding which actor should bear primary responsibility for which aspect of the problem. This research argues that the absence of a principled allocative framework is the central governance failure of the internet's regulatory history, and that addressing it requires a structured distribution of regulatory responsibility across the three actors who actually govern content moderation. Drawing on Keller's three theoretical debates on internet regulation, Medzini's polycentric governance model, and the emerging judicial recognition in KGM v. Meta Platforms, Inc. (2026), this research proposes a three-tier polycentric framework grounded in a reserved exceptionalist theoretical position. Tier 1, governments, set the mandatory legal floor, including platform design obligations that fall outside Section 230's protection. Tier 2, platforms, govern the grey zone of potentially harmful but lawful content within procedural accountability requirements, with the Digital Services Act identified as the current best practice model. Tier 3, users, provide ground-level norm enforcement and participatory accountability, constituting an operative rather than merely advisory governance layer. 2026-06-15T07:00:00Z thesis application/pdf https://fount.aucegypt.edu/etds/2813 https://fount.aucegypt.edu/context/etds/article/3880/viewcontent/farh_ali_elwishi_thesis.pdf Theses and Dissertations AUC Knowledge Fountain Content moderation platform self-regulation internet governance polycentric framework regulatory responsibility Section 230 Digital Services Act Online Safety Act reserved exceptionalism.
spellingShingle Content moderation
platform self-regulation
internet governance
polycentric framework
regulatory responsibility
Section 230
Digital Services Act
Online Safety Act
reserved exceptionalism.
El Wishi, Farh A.
Who Moderates? A Polycentric Framework for Allocating Regulatory Responsibility in Online Content Moderation
title Who Moderates? A Polycentric Framework for Allocating Regulatory Responsibility in Online Content Moderation
title_full Who Moderates? A Polycentric Framework for Allocating Regulatory Responsibility in Online Content Moderation
title_fullStr Who Moderates? A Polycentric Framework for Allocating Regulatory Responsibility in Online Content Moderation
title_full_unstemmed Who Moderates? A Polycentric Framework for Allocating Regulatory Responsibility in Online Content Moderation
title_short Who Moderates? A Polycentric Framework for Allocating Regulatory Responsibility in Online Content Moderation
title_sort who moderates a polycentric framework for allocating regulatory responsibility in online content moderation
topic Content moderation
platform self-regulation
internet governance
polycentric framework
regulatory responsibility
Section 230
Digital Services Act
Online Safety Act
reserved exceptionalism.
url https://fount.aucegypt.edu/etds/2813
https://fount.aucegypt.edu/context/etds/article/3880/viewcontent/farh_ali_elwishi_thesis.pdf
work_keys_str_mv AT elwishifarha whomoderatesapolycentricframeworkforallocatingregulatoryresponsibilityinonlinecontentmoderation