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"Implementation of mobile applications for a commercial company" (case study: Bralima's Billing System)

A dissertation presented to Osei Tutu II Institute for advanced ICT Studies, Ghana in partial fulfilment of the requirement for the award of the degree of Master of Science in advanced ICT studies (Management option)

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Bibliographic Details
Main Author: Kimwemi, Flory Kilongosi
Format: Thesis
Language:English
Published: 2011
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access_status_str Open Access
author Kimwemi, Flory Kilongosi
author_browse Kimwemi, Flory Kilongosi
author_facet Kimwemi, Flory Kilongosi
author_sort Kimwemi, Flory Kilongosi
collection Thesis
description A dissertation presented to Osei Tutu II Institute for advanced ICT Studies, Ghana in partial fulfilment of the requirement for the award of the degree of Master of Science in advanced ICT studies (Management option)
format Thesis
id oai:ir.knust.edu.gh:123456789/1084
institution KNUST (Ghana)
language English
last_indexed 2026-06-10T12:31:23.640Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from KNUSTSpace — Kwame Nkrumah University of Science & Technology (Ghana)
publishDate 2011
publishDateRange 2011
publishDateSort 2011
record_format dspace
source_str KNUSTSpace — Kwame Nkrumah University of Science & Technology (Ghana)
spelling oai:ir.knust.edu.gh:123456789/1084 "Implementation of mobile applications for a commercial company" (case study: Bralima's Billing System) Kimwemi, Flory Kilongosi A dissertation presented to Osei Tutu II Institute for advanced ICT Studies, Ghana in partial fulfilment of the requirement for the award of the degree of Master of Science in advanced ICT studies (Management option) Selling products at home is one of the channels used by many commercial companies for increasing incomes and competitive advantages. However, the capturing of manual invoices issued by salespersons into information systems for statistical analyses could be a consuming task and source of errors, particularly if the company has a great number of customers. This thesis focuses on a case study of one of Heineken's breweries, called BRALIMA, located in Democratic Republic of Congo which had developed a great Home Delivery Service as a channel of distribution. This brewery boasts around 3,000 customers that could patronize their products every single day. Therefore, this * involves a lot of manual invoices to be captured into the information system called MISHA SRD, a very cumbersome task and source of errors which lead to customer complaints and dissatisfaction. This thesis attempts an assessment of the current system of capturing invoices at BRALIMA, to bring out its strengths and weaknesses. Further, the project analyses the opportunity of a new system based on mobile application and assess the risks involved. The implementation and assessment of the result of this mobile application are parts of this thesis. KNUST 2011-08-23T15:17:30Z 2023-04-19T00:16:48Z 2011-08-23T15:17:30Z 2023-04-19T00:16:48Z 2009-08-23 Thesis https://ir.knust.edu.gh/handle/123456789/1084 en application/pdf
spellingShingle Kimwemi, Flory Kilongosi
"Implementation of mobile applications for a commercial company" (case study: Bralima's Billing System)
title "Implementation of mobile applications for a commercial company" (case study: Bralima's Billing System)
title_full "Implementation of mobile applications for a commercial company" (case study: Bralima's Billing System)
title_fullStr "Implementation of mobile applications for a commercial company" (case study: Bralima's Billing System)
title_full_unstemmed "Implementation of mobile applications for a commercial company" (case study: Bralima's Billing System)
title_short "Implementation of mobile applications for a commercial company" (case study: Bralima's Billing System)
title_sort implementation of mobile applications for a commercial company case study bralima s billing system
url https://ir.knust.edu.gh/handle/123456789/1084
work_keys_str_mv AT kimwemiflorykilongosi implementationofmobileapplicationsforacommercialcompanycasestudybralimasbillingsystem