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How supplier relationship management practices affect the performance of organizations. A case of Ghana cocoa board within Brong-Ahafo region

A thesis submitted to the department of supply chain and information systems of the Kwame Nkrumah university of science and technology school of business, in partial fulfilment of the requirements for the award of the degree of master of science in (logistics and supply chain management option)

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Bibliographic Details
Main Author: Biatey Abedi Richmond
Format: Thesis
Language:English
Published: KNUST 2024
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access_status_str Open Access
author Biatey Abedi Richmond
author_browse Biatey Abedi Richmond
author_facet Biatey Abedi Richmond
author_sort Biatey Abedi Richmond
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description A thesis submitted to the department of supply chain and information systems of the Kwame Nkrumah university of science and technology school of business, in partial fulfilment of the requirements for the award of the degree of master of science in (logistics and supply chain management option)
format Thesis
id oai:ir.knust.edu.gh:123456789/15038
institution KNUST (Ghana)
language English
last_indexed 2026-07-01T04:00:57.659Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from KNUSTSpace — Kwame Nkrumah University of Science & Technology (Ghana)
publishDate 2024
publishDateRange 2024
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source_str KNUSTSpace — Kwame Nkrumah University of Science & Technology (Ghana)
spelling oai:ir.knust.edu.gh:123456789/15038 How supplier relationship management practices affect the performance of organizations. A case of Ghana cocoa board within Brong-Ahafo region Biatey Abedi Richmond A thesis submitted to the department of supply chain and information systems of the Kwame Nkrumah university of science and technology school of business, in partial fulfilment of the requirements for the award of the degree of master of science in (logistics and supply chain management option) Supplier Relationship Management (SRM) is a critical component of organizational success, particularly in the context of supply chain management. Cocoa Board Ghana Limited, as a key player in the cocoa industry, relies on effective SRM practices to ensure a consistent supply of cocoa beans. Understanding how these practices influence the organization's performance is vital for sustainable growth and competitiveness. This study investigated the impact of SRM practices on the performance of Cocoa Board Ghana Limited, with a focus on key constructs within SRM.. Data was collected through survey from a sample of 41 respondents made up of senior, middle, and support staff; and analysed using various statistical techniques, including Factor Analysis, Correlation Analysis, and Multiple Regression. Strong positive relationship was observed between certain SRM constructs, such as Information Sharing, and Organizational Performance. The regression analysis reveals that " Information Sharing" has a highly significant and strong positive relationship with Organizational Performance. " On the other hand, "Supplier Collaboration" also appear to have a significant impact on Organizational Performance in this analysis. To enhance performance, Cocoa Board Ghana Limited should focus on improving Information Sharing, address SRM Challenges, and implement a culture of continuous improvement within its SRM practices. Cross-functional collaboration, supplier training, and robust performance metrics are also recommended to strengthen supplier relationships and drive organizational success. 2024-01-11T11:13:19Z 2024-01-11T11:13:19Z 2023 Thesis https://ir.knust.edu.gh/handle/123456789/15038 en application/pdf KNUST
spellingShingle Biatey Abedi Richmond
How supplier relationship management practices affect the performance of organizations. A case of Ghana cocoa board within Brong-Ahafo region
title How supplier relationship management practices affect the performance of organizations. A case of Ghana cocoa board within Brong-Ahafo region
title_full How supplier relationship management practices affect the performance of organizations. A case of Ghana cocoa board within Brong-Ahafo region
title_fullStr How supplier relationship management practices affect the performance of organizations. A case of Ghana cocoa board within Brong-Ahafo region
title_full_unstemmed How supplier relationship management practices affect the performance of organizations. A case of Ghana cocoa board within Brong-Ahafo region
title_short How supplier relationship management practices affect the performance of organizations. A case of Ghana cocoa board within Brong-Ahafo region
title_sort how supplier relationship management practices affect the performance of organizations a case of ghana cocoa board within brong ahafo region
url https://ir.knust.edu.gh/handle/123456789/15038
work_keys_str_mv AT biateyabedirichmond howsupplierrelationshipmanagementpracticesaffecttheperformanceoforganizationsacaseofghanacocoaboardwithinbrongahaforegion