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The effect of training and capacity development on the productivity of employees: a case study of SSNIT.
A Thesis Submitted in Partial Fulfilment of the Requirements for the Award of the Degree Of Masters In Public Administration.
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| Format: | Thesis |
| Language: | English |
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KNUST
2025
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| _version_ | 1867613138448285696 |
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| access_status_str | Open Access |
| author | Aboa, Miriam Oye |
| author_browse | Aboa, Miriam Oye |
| author_facet | Aboa, Miriam Oye |
| author_sort | Aboa, Miriam Oye |
| collection | Thesis |
| description | A Thesis Submitted in Partial Fulfilment of the Requirements for the Award of the Degree Of Masters In Public Administration. |
| format | Thesis |
| id | oai:ir.knust.edu.gh:123456789/16967 |
| institution | KNUST (Ghana) |
| language | English |
| last_indexed | 2026-06-10T12:31:22.621Z |
| license_str | Not specified — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from KNUSTSpace — Kwame Nkrumah University of Science & Technology (Ghana) |
| publishDate | 2025 |
| publishDateRange | 2025 |
| publishDateSort | 2025 |
| publisher | KNUST |
| publisherStr | KNUST |
| record_format | dspace |
| source_str | KNUSTSpace — Kwame Nkrumah University of Science & Technology (Ghana) |
| spelling | oai:ir.knust.edu.gh:123456789/16967 The effect of training and capacity development on the productivity of employees: a case study of SSNIT. Aboa, Miriam Oye A Thesis Submitted in Partial Fulfilment of the Requirements for the Award of the Degree Of Masters In Public Administration. The main objective of the study was to assess the effect of training and development on the productivity of employees at SSNIT. The study adopted a quantitative research design. The population of the study consist of 289 workers of SSNIT branches at Teshie Nungua, Tema Community 2, Tema Harbour and Tema East. A questionnaire was the instrument used to collect data from the sample size of 173 respondents. The data gathered was then processed with the Statistical Package for Social Science (SPSS), and the results presented in tables and graphs. The results of the study revealed that Training and Development in SSNIT improve employee confidence at the workplace. Likewise, Training and Development at SSNIT increase job satisfaction, and improve the general skills needed to undertake a particular task at the workplace. Furthermore, it reduces project failures and defects as well as supervision needs. The study also revealed that there has been an improvement in organizational performance at SSNIT in the last five years. The study additionally revealed that the unavailability of resources to facilitate the training and development process at SSNIT is not a challenge. Furthermore, low employees morale and attitude is not a challenge associated with training and development at SSNIT. However, the study revealed that bad working conditions and low employee retention is a challenge associated with training and development at SSNIT. The study recommended that the management should develop inspection teams to spot potential problems and seek for the appropriate solution to them. KNUST 2025-05-19T15:52:07Z 2025-05-19T15:52:07Z 2018-11 Thesis https://ir.knust.edu.gh/handle/123456789/16967 en application/pdf KNUST |
| spellingShingle | Aboa, Miriam Oye The effect of training and capacity development on the productivity of employees: a case study of SSNIT. |
| title | The effect of training and capacity development on the productivity of employees: a case study of SSNIT. |
| title_full | The effect of training and capacity development on the productivity of employees: a case study of SSNIT. |
| title_fullStr | The effect of training and capacity development on the productivity of employees: a case study of SSNIT. |
| title_full_unstemmed | The effect of training and capacity development on the productivity of employees: a case study of SSNIT. |
| title_short | The effect of training and capacity development on the productivity of employees: a case study of SSNIT. |
| title_sort | effect of training and capacity development on the productivity of employees a case study of ssnit |
| url | https://ir.knust.edu.gh/handle/123456789/16967 |
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