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An Assessment of Quality of Customer Service Delivery in the Banking Sector of Ghana- A Case Study of Ecobank Customers
A Thesis submitted to the Institute of Distance Learning, Kwame Nkrumah University of Science and Technology, Kumasi in partial fulfillment of the requirements for the degree of Commonwealth Executive Masters of Business Administration, September-2012
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| Format: | Thesis |
| Language: | English |
| Published: |
2013
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| Summary: | A Thesis submitted to the Institute of Distance Learning, Kwame
Nkrumah University of Science and Technology, Kumasi in partial fulfillment of
the requirements for the degree of
Commonwealth Executive Masters of Business Administration, September-2012 |
|---|