Full Text Available
Note: Clicking the button above will open the full text document at the original institutional repository in a new window.
The impact of human capital management on operational performance at the Gambia National Water and Electricity Company (NAWEC)
A Thesis submitted to the Department of Managerial Science, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirements for the degree of MASTER OF BUSINESS ADMINISTRATION (HRM OPTION).
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
2015
|
| Tags: |
No Tags, Be the first to tag this record!
|
| _version_ | 1867613139071139840 |
|---|---|
| access_status_str | Open Access |
| author | Nicol-Keita Grace, Rachel |
| author_browse | Nicol-Keita Grace, Rachel |
| author_facet | Nicol-Keita Grace, Rachel |
| author_sort | Nicol-Keita Grace, Rachel |
| collection | Thesis |
| description | A Thesis submitted to the Department of Managerial Science, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirements for the degree of MASTER OF BUSINESS ADMINISTRATION (HRM OPTION). |
| format | Thesis |
| id | oai:ir.knust.edu.gh:123456789/7750 |
| institution | KNUST (Ghana) |
| language | English |
| last_indexed | 2026-06-10T12:31:23.640Z |
| license_str | Not specified — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from KNUSTSpace — Kwame Nkrumah University of Science & Technology (Ghana) |
| publishDate | 2015 |
| publishDateRange | 2015 |
| publishDateSort | 2015 |
| record_format | dspace |
| source_str | KNUSTSpace — Kwame Nkrumah University of Science & Technology (Ghana) |
| spelling | oai:ir.knust.edu.gh:123456789/7750 The impact of human capital management on operational performance at the Gambia National Water and Electricity Company (NAWEC) Nicol-Keita Grace, Rachel A Thesis submitted to the Department of Managerial Science, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirements for the degree of MASTER OF BUSINESS ADMINISTRATION (HRM OPTION). Despite the success of Human Capital Management (HCM) in research, it is not reflected in many Human Resource divisions of companies. Employees are the human capitals who contribute to the success and development of a company to a great extent. Thus, these days, companies do not see them only as factors of production from the classical perspective, but have started to value them as stakeholders and partners with whom long-term goals are achieved together. This study, therefore, sought to explore and understand the relationship between a selected bundle of Human Resource practices in the National Water and Electricity Company (NAWEC) that make up Human Capital and its usefulness on the operational performance of the Company. The type of research design for this study is exploratory and it relied on secondary information such as reviewing available literature and primary data. The researcher applied qualitative approach and used semi-structured interview which was personally conducted “face-to-face”. Elicited responses from both the questionnaires and the interviews point to the fact that HR practices such as employment security, selective hiring, self-managed teams, high compensation contingent on performance, training and information sharing when correctly managed would generate the desired results in terms of operational performance. After conducting research, acquiring empirical findings, and making analysis of data, the researcher suggests that there is a link between HCM and job performance. The study is of a great importance because being aware of the influence of certain HR practices, managers can better realize how these practices contribute to the performance of their employees, and find ways to improve them in order to increase workers’ job performance and productivity. KNUST 2015-09-03T11:34:51Z 2023-04-21T05:22:54Z 2015-09-03T11:34:51Z 2023-04-21T05:22:54Z 2013-09-03 Thesis https://ir.knust.edu.gh/handle/123456789/7750 en application/pdf |
| spellingShingle | Nicol-Keita Grace, Rachel The impact of human capital management on operational performance at the Gambia National Water and Electricity Company (NAWEC) |
| title | The impact of human capital management on operational performance at the Gambia National Water and Electricity Company (NAWEC) |
| title_full | The impact of human capital management on operational performance at the Gambia National Water and Electricity Company (NAWEC) |
| title_fullStr | The impact of human capital management on operational performance at the Gambia National Water and Electricity Company (NAWEC) |
| title_full_unstemmed | The impact of human capital management on operational performance at the Gambia National Water and Electricity Company (NAWEC) |
| title_short | The impact of human capital management on operational performance at the Gambia National Water and Electricity Company (NAWEC) |
| title_sort | impact of human capital management on operational performance at the gambia national water and electricity company nawec |
| url | https://ir.knust.edu.gh/handle/123456789/7750 |
| work_keys_str_mv | AT nicolkeitagracerachel theimpactofhumancapitalmanagementonoperationalperformanceatthegambianationalwaterandelectricitycompanynawec AT nicolkeitagracerachel impactofhumancapitalmanagementonoperationalperformanceatthegambianationalwaterandelectricitycompanynawec |