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An investigation into human relation practices in the education sector in Kumasi.

A thesis submitted to the Graduate School of Business KNUST, Kumasi, in partial fulfillment of the requirements for the award of a degree in Masters of Business Administration (HUMAN RESOURCE MANAGEMENT).

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Bibliographic Details
Main Author: Braso Amoah, Sandra
Format: Thesis
Language:English
Published: 2015
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access_status_str Open Access
author Braso Amoah, Sandra
author_browse Braso Amoah, Sandra
author_facet Braso Amoah, Sandra
author_sort Braso Amoah, Sandra
collection Thesis
description A thesis submitted to the Graduate School of Business KNUST, Kumasi, in partial fulfillment of the requirements for the award of a degree in Masters of Business Administration (HUMAN RESOURCE MANAGEMENT).
format Thesis
id oai:ir.knust.edu.gh:123456789/7753
institution KNUST (Ghana)
language English
last_indexed 2026-06-10T12:31:22.621Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from KNUSTSpace — Kwame Nkrumah University of Science & Technology (Ghana)
publishDate 2015
publishDateRange 2015
publishDateSort 2015
record_format dspace
source_str KNUSTSpace — Kwame Nkrumah University of Science & Technology (Ghana)
spelling oai:ir.knust.edu.gh:123456789/7753 An investigation into human relation practices in the education sector in Kumasi. Braso Amoah, Sandra A thesis submitted to the Graduate School of Business KNUST, Kumasi, in partial fulfillment of the requirements for the award of a degree in Masters of Business Administration (HUMAN RESOURCE MANAGEMENT). This research examined human relations practices in the education sector in Kumasi. The study delved into the role of management in promoting effective human relations in an organisation. The study was to determine the effect of good communication and motivation on human relation in Senior High Schools. It was also to find out the role leadership styles play in promoting good human relation. The study reviewed literature on the concept of human relations and employed a quantitative methodology. The questionnaire was used as the main instrument in the collection of data. The sample group (N- 100) comprised male and female staff from selected Senior High Schools in the Kumasi sub metropolitan areas. The questionnaire measures motivation on four facets, namely praise, money, participation and job satisfaction. The research questions were analyzed through the use of statistics tools (tables, percentages, pie charts, and bar charts). The findings revealed that motivational skills, communication and leadership styles do influence effective human relation in the education sector in Kumasi. The study showed that most supervisors practice autocratic style of leadership which does not encourage participation in decision making. It is therefore recommended that management should practice more democratic style of leadership in order to promote consultation and participation in decision making. It further revealed that the major factor hindering effective human relation are stress, conflict and the lack of proper praise and communication at the workplace. These findings support the notion that good human relation practices in the workplace is very important and is therefore recommended that organizations should undertake need analysis of its employees. KNUST 2015-09-03T12:00:54Z 2023-04-20T23:29:35Z 2015-09-03T12:00:54Z 2023-04-20T23:29:35Z 2013-09-03 Thesis https://ir.knust.edu.gh/handle/123456789/7753 en application/pdf
spellingShingle Braso Amoah, Sandra
An investigation into human relation practices in the education sector in Kumasi.
title An investigation into human relation practices in the education sector in Kumasi.
title_full An investigation into human relation practices in the education sector in Kumasi.
title_fullStr An investigation into human relation practices in the education sector in Kumasi.
title_full_unstemmed An investigation into human relation practices in the education sector in Kumasi.
title_short An investigation into human relation practices in the education sector in Kumasi.
title_sort investigation into human relation practices in the education sector in kumasi
url https://ir.knust.edu.gh/handle/123456789/7753
work_keys_str_mv AT brasoamoahsandra aninvestigationintohumanrelationpracticesintheeducationsectorinkumasi
AT brasoamoahsandra investigationintohumanrelationpracticesintheeducationsectorinkumasi