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Application of Queuing Systems: a Case Study of the Outpatient . Department of Kwahu Government Hospital, Atibie

A Thesis submitted to the Department of Mathematics, Kwame Nkrumah University of Science and Technology, Kumasi in partial fulfillment of the requirements for the award of Master of Science degree in Industrial Mathematics.

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Main Author: Semordzi, Mawuli
Format: Thesis
Language:English
Published: 2011
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access_status_str Open Access
author Semordzi, Mawuli
author_browse Semordzi, Mawuli
author_facet Semordzi, Mawuli
author_sort Semordzi, Mawuli
collection Thesis
description A Thesis submitted to the Department of Mathematics, Kwame Nkrumah University of Science and Technology, Kumasi in partial fulfillment of the requirements for the award of Master of Science degree in Industrial Mathematics.
format Thesis
id oai:ir.knust.edu.gh:123456789/834
institution KNUST (Ghana)
language English
last_indexed 2026-06-10T12:31:19.760Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from KNUSTSpace — Kwame Nkrumah University of Science & Technology (Ghana)
publishDate 2011
publishDateRange 2011
publishDateSort 2011
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source_str KNUSTSpace — Kwame Nkrumah University of Science & Technology (Ghana)
spelling oai:ir.knust.edu.gh:123456789/834 Application of Queuing Systems: a Case Study of the Outpatient . Department of Kwahu Government Hospital, Atibie Semordzi, Mawuli A Thesis submitted to the Department of Mathematics, Kwame Nkrumah University of Science and Technology, Kumasi in partial fulfillment of the requirements for the award of Master of Science degree in Industrial Mathematics. This research work was undertaken to investigate the queue situation at the outpatient department of Kwahu Government Hospital, Atibie. Queuing theory is thus applied in the evaluation of queue situations at the four sections of the outpatient department of the hospital namely: records section, health insurance section, history section and consulting rooms. Data was taken on the number of patients entering the system and the service time of patients. The data was then used to measure the performance of the system. The research shows which section of the outpatient department is busies and where Patients spend more time. It concludes with ways by which management of the hospital can reduce waiting time of patients thereby achieving most of its objectives. KNUST 2011-08-11T21:54:03Z 2023-04-21T16:54:08Z 2011-08-11T21:54:03Z 2023-04-21T16:54:08Z 2008-08-11 Thesis https://ir.knust.edu.gh/handle/123456789/834 en 4963; application/pdf application/pdf
spellingShingle Semordzi, Mawuli
Application of Queuing Systems: a Case Study of the Outpatient . Department of Kwahu Government Hospital, Atibie
title Application of Queuing Systems: a Case Study of the Outpatient . Department of Kwahu Government Hospital, Atibie
title_full Application of Queuing Systems: a Case Study of the Outpatient . Department of Kwahu Government Hospital, Atibie
title_fullStr Application of Queuing Systems: a Case Study of the Outpatient . Department of Kwahu Government Hospital, Atibie
title_full_unstemmed Application of Queuing Systems: a Case Study of the Outpatient . Department of Kwahu Government Hospital, Atibie
title_short Application of Queuing Systems: a Case Study of the Outpatient . Department of Kwahu Government Hospital, Atibie
title_sort application of queuing systems a case study of the outpatient department of kwahu government hospital atibie
url https://ir.knust.edu.gh/handle/123456789/834
work_keys_str_mv AT semordzimawuli applicationofqueuingsystemsacasestudyoftheoutpatientdepartmentofkwahugovernmenthospitalatibie