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An examination of the products/services of Microfinance Institutions (MFIS) in Ghana-the case of GIFS

A Thesis submitted to the Department of Accounting and Finance, Kwame Nkrumah University of Science and Technology in partial fulfilment of the requirements for the degree of Master of Business Administration (Finance Option)

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Main Author: Opoku-Adade, Maureen
Format: Thesis
Language:English
Published: 2016
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access_status_str Open Access
author Opoku-Adade, Maureen
author_browse Opoku-Adade, Maureen
author_facet Opoku-Adade, Maureen
author_sort Opoku-Adade, Maureen
collection Thesis
description A Thesis submitted to the Department of Accounting and Finance, Kwame Nkrumah University of Science and Technology in partial fulfilment of the requirements for the degree of Master of Business Administration (Finance Option)
format Thesis
id oai:ir.knust.edu.gh:123456789/8707
institution KNUST (Ghana)
language English
last_indexed 2026-06-10T12:31:19.760Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from KNUSTSpace — Kwame Nkrumah University of Science & Technology (Ghana)
publishDate 2016
publishDateRange 2016
publishDateSort 2016
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source_str KNUSTSpace — Kwame Nkrumah University of Science & Technology (Ghana)
spelling oai:ir.knust.edu.gh:123456789/8707 An examination of the products/services of Microfinance Institutions (MFIS) in Ghana-the case of GIFS Opoku-Adade, Maureen A Thesis submitted to the Department of Accounting and Finance, Kwame Nkrumah University of Science and Technology in partial fulfilment of the requirements for the degree of Master of Business Administration (Finance Option) The important role played by microfinance in reducing poverty in developing economies cannot be underestimated. However, the extent to which microfinance interventions can help to alleviate poverty depends on the products and services offered. Against this backdrop, the study sought to examine the products and services offered by microfinance institutions and their impact on the livelihood of beneficiaries. The study used a detailed, single case study of a microfinance firm in the Ashanti Region of Ghana. A convenience sampling technique was employed to sample 163 customers of the microfinance institution. In addition, the operations manager of the institution was interviewed. The study established that both financial and non-financial services are offered to customers. The financial services offered can be categorized into savings, loan and money transfer product. The study further revealed that the product of microfinance institutions, especially GIFS, encourages the poor in society to cultivate the habit of savings. However, the major problem confronting individual and SMEs has to do with the delays in loan processing. Also challenges such as high interest rates on loans, demand for collateral security and short repayment periods are were identified by customers. From the perspective of GIFS microfinance, the main challenge affecting the smooth operations of the institution is the high illiteracy rate among their customers. The study recommends, among other things, that Microfinance institutions should constantly review and introduce financial and non-financial services that will help improve the livelihood of customers and the general society as a whole. KNUST 2016-04-12T14:08:57Z 2023-04-19T23:59:37Z 2016-04-12T14:08:57Z 2023-04-19T23:59:37Z NOVEMBER, 2014 Thesis https://ir.knust.edu.gh/handle/123456789/8707 en application/pdf
spellingShingle Opoku-Adade, Maureen
An examination of the products/services of Microfinance Institutions (MFIS) in Ghana-the case of GIFS
title An examination of the products/services of Microfinance Institutions (MFIS) in Ghana-the case of GIFS
title_full An examination of the products/services of Microfinance Institutions (MFIS) in Ghana-the case of GIFS
title_fullStr An examination of the products/services of Microfinance Institutions (MFIS) in Ghana-the case of GIFS
title_full_unstemmed An examination of the products/services of Microfinance Institutions (MFIS) in Ghana-the case of GIFS
title_short An examination of the products/services of Microfinance Institutions (MFIS) in Ghana-the case of GIFS
title_sort examination of the products services of microfinance institutions mfis in ghana the case of gifs
url https://ir.knust.edu.gh/handle/123456789/8707
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