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Counselling survivors of crime: the psychological impact on volunteers

Includes bibliographical references.

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Bibliographic Details
Main Author: De Kock, Nicola
Other Authors: Kaminer, Debbie
Format: Thesis
Language:English
Published: Department of Psychology 2014
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access_status_str Open Access
author De Kock, Nicola
author2 Kaminer, Debbie
author_browse De Kock, Nicola
Kaminer, Debbie
author_facet Kaminer, Debbie
De Kock, Nicola
author_sort De Kock, Nicola
collection Thesis
description Includes bibliographical references.
format Thesis
id oai:open.uct.ac.za:11427/10397
institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:38:27.843Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2014
publishDateRange 2014
publishDateSort 2014
publisher Department of Psychology
publisherStr Department of Psychology
record_format dspace
source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/10397 Counselling survivors of crime: the psychological impact on volunteers De Kock, Nicola Kaminer, Debbie Clinical Psychology Includes bibliographical references. The purpose of this study was to explore the negative and positive psychological impacts on victim support volunteers who counsel survivors of crime as part of the Victim Empowerment Programme (VEP). A qualitative, multiple case study research design was employed. Semi-structured interviews were conducted with 12 Cape Town based participants who are volunteer counsellors of the VEP. The data were analysed using thematic analysis. While the majority of the sample had experienced negative symptoms at some stage in their volunteering history, these symptoms were generally of a transient nature. The themes relating to these negative consequences included: continued concern for or unwanted thoughts about past clients and cases; sleep disturbances; feelings of despondency in relation to the work; avoidant behaviours; difficulty regulating emotions; and reduced empathy and tolerance for certain types of crime survivors. All of the participants reported positive consequences of a long-term nature as a result of their support work, including: the witnessing of benefits to crime survivors; the volunteers' experience of the work as rewarding and fulfilling; and, personal growth and development. A final theme which defied simple categorisation as either positive or negative was the participants' increased awareness of safety and security needs due to their volunteer work. Factors raised by participants that were considered to have an impact on their negative and positive experiences were: training and education; organisational processes and support structures; partnerships with other organisations; and individual factors. Recommendations for future research are offered, as well as suggestions regarding ways to better protect volunteers from the possible negative psychological consequences associated with their support work, and to enhance their potential to experience positive impacts. 2014-12-28T14:59:39Z 2014-12-28T14:59:39Z 2013 Master Thesis Masters MSocSc http://hdl.handle.net/11427/10397 eng application/pdf Department of Psychology Faculty of Humanities University of Cape Town
spellingShingle Clinical Psychology
De Kock, Nicola
Counselling survivors of crime: the psychological impact on volunteers
thesis_degree_str Master's
title Counselling survivors of crime: the psychological impact on volunteers
title_full Counselling survivors of crime: the psychological impact on volunteers
title_fullStr Counselling survivors of crime: the psychological impact on volunteers
title_full_unstemmed Counselling survivors of crime: the psychological impact on volunteers
title_short Counselling survivors of crime: the psychological impact on volunteers
title_sort counselling survivors of crime the psychological impact on volunteers
topic Clinical Psychology
url http://hdl.handle.net/11427/10397
work_keys_str_mv AT dekocknicola counsellingsurvivorsofcrimethepsychologicalimpactonvolunteers