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ERP projects : an examination of the factors influencing additional unplanned effort in the project life-cycle
Includes bibliographical references (leaves 125-143).
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| Main Author: | |
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| Other Authors: | |
| Format: | Thesis |
| Language: | English |
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Department of Information Systems
2015
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| _version_ | 1867613294567620608 |
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| access_status_str | Open Access |
| author | Ng Cheong Tin, Marie Melina |
| author2 | Smith, Derek |
| author_browse | Ng Cheong Tin, Marie Melina Smith, Derek |
| author_facet | Smith, Derek Ng Cheong Tin, Marie Melina |
| author_sort | Ng Cheong Tin, Marie Melina |
| collection | Thesis |
| description | Includes bibliographical references (leaves 125-143). |
| format | Thesis |
| id | oai:open.uct.ac.za:11427/11348 |
| institution | University of Cape Town (South Africa) |
| language | eng |
| last_indexed | 2026-06-10T12:33:51.607Z |
| license_str | Not specified — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository |
| publishDate | 2015 |
| publishDateRange | 2015 |
| publishDateSort | 2015 |
| publisher | Department of Information Systems |
| publisherStr | Department of Information Systems |
| record_format | dspace |
| source_str | UCTD — University of Cape Town Open Access Repository |
| spelling | oai:open.uct.ac.za:11427/11348 ERP projects : an examination of the factors influencing additional unplanned effort in the project life-cycle Ng Cheong Tin, Marie Melina Smith, Derek Includes bibliographical references (leaves 125-143). For over a decade, ERP systems have been the target of significant amounts of investment in organisations. Some have reaped the benefits anticipated while others struggle to achieve the required level of success. In fact, based on available statistics, numerous organisations have faced problems in keeping their allocated budget and time schedules on track often facing the threat of failure, escalation or significant redirection in their projects. As a result, organisations are seen to spend what can be termed as additional unplanned effort (AUE) in order to try and achieve a certain level of success given budget and time constraints. Using the concept called AUE, derived from topics such as ERP project success and failure, the ERP life-cycle framework and critical success factors (CSFs) relevant to the life-cycle phases, this study attempted to investigate the factors that influence AUE in the phases ofthe ERP life-cycle which in this study consist of the pre-implementation and implementation phases specifically. A sub-objective was also to investigate the possible influence that the presence of factors, responsible for escalation of commitment (EoC) in IT projects, have on AUE in ERP projects. Based on a qualitative mUltiple case-study of 5 ERP projects at different organisations, results showed that there are several factors that influence AUE in satisfying CSFs in each phase of the life-cycle. Particularly, in the pre-implementation phase, factors such as the justification for ERP adoption, the formalisation of an ERP vision, the finalisation of an ERP package choice, the stability of organisational structure, the organisation and flow of the acquisition process, the nature of market conditions and the type of internal and external partnership were found important in influencing AUE in that phase. In the implementation phase factors such as the formalisation of an implementation strategy, the management of organisational momentum and resistance to change, the maintenance of external partnership relationships, conditions external to the organisation, the nature of the organisation and the management of project factors were found important. 2015-01-05T06:47:24Z 2015-01-05T06:47:24Z 2005 Master Thesis Masters MBusSc http://hdl.handle.net/11427/11348 eng application/pdf Department of Information Systems Faculty of Commerce University of Cape Town |
| spellingShingle | Ng Cheong Tin, Marie Melina ERP projects : an examination of the factors influencing additional unplanned effort in the project life-cycle |
| thesis_degree_str | Master's |
| title | ERP projects : an examination of the factors influencing additional unplanned effort in the project life-cycle |
| title_full | ERP projects : an examination of the factors influencing additional unplanned effort in the project life-cycle |
| title_fullStr | ERP projects : an examination of the factors influencing additional unplanned effort in the project life-cycle |
| title_full_unstemmed | ERP projects : an examination of the factors influencing additional unplanned effort in the project life-cycle |
| title_short | ERP projects : an examination of the factors influencing additional unplanned effort in the project life-cycle |
| title_sort | erp projects an examination of the factors influencing additional unplanned effort in the project life cycle |
| url | http://hdl.handle.net/11427/11348 |
| work_keys_str_mv | AT ngcheongtinmariemelina erpprojectsanexaminationofthefactorsinfluencingadditionalunplannedeffortintheprojectlifecycle |