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A pathway through which Mhealth outcomes are produced for maternal healthcare consumers in a developing country context

Includes bibliographical references

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Bibliographic Details
Main Author: Nyemba-Mudenda, Mphatso Exlysa
Other Authors: Chigona, Wallace
Format: Thesis
Language:English
Published: Department of Information Systems 2016
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access_status_str Open Access
author Nyemba-Mudenda, Mphatso Exlysa
author2 Chigona, Wallace
author_browse Chigona, Wallace
Nyemba-Mudenda, Mphatso Exlysa
author_facet Chigona, Wallace
Nyemba-Mudenda, Mphatso Exlysa
author_sort Nyemba-Mudenda, Mphatso Exlysa
collection Thesis
description Includes bibliographical references
format Thesis
id oai:open.uct.ac.za:11427/16688
institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:32:33.381Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2016
publishDateRange 2016
publishDateSort 2016
publisher Department of Information Systems
publisherStr Department of Information Systems
record_format dspace
source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/16688 A pathway through which Mhealth outcomes are produced for maternal healthcare consumers in a developing country context Nyemba-Mudenda, Mphatso Exlysa Chigona, Wallace Information Systems Health Information systems information for decision making maternal health outcomes Includes bibliographical references Problem Statement: The use of mobile technology in health (mHealth) has been ascribed as transformative power in the health systems of the developing countries, especially for improving healthcare delivery in rural areas. However, the full potential of mHealth has not been realised and there is a dearth of evidence on effectiveness and impact. This has limited informed policy-making, affecting the buy-in from investors and policy makers, and limiting adoption and scaling up of mHealth interventions that could benefit rural communities. Purpose of the research: The main objective of this study was to examine how mHealth interventions contribute to maternal health outcomes in a developing country context, at a micro level. The specific aims were to examine how mHealth outcomes for maternal health consumers in rural communities are produced and how variations in outcomes can be explained. Design/methodology/approach: The study adopted a critical realism approach, and drew on Capability Approach as a theoretical lens, with the aim to explain how and why mHealth interventions work in maternal health, for whom, and in what circumstances; by analysing patterns between context, mechanisms and outcomes. Data for this research was obtained through semi-structured interviews with users of mHealth in maternal healthcare in Malawi, and various project stakeholders. Project documents were also used as secondary data. Findings: mHealth interventions may affect maternal health outcomes and service delivery through multiple mechanisms. Three different types of mechanisms were found to produce mHealth outcomes for women in maternal health. These were: Technology adoption mechanisms that led to the uptake and adoption of mHealth services in maternal health; agential mechanisms that facilitated agency of consumers in achieving health goals; and health system mechanisms for realisation of desired health outcomes. A myriad of personal, sociocultural, and environmental factors either activated or inhibited the mechanisms, resulting invaried outcomes for the women. Originality/contribution: mHealth as a complement to existing maternal health services can lead to improvement in consumer behaviour and experiences, and even clinical outcomes. This research has highlighted a pathway through which mHealth outcomes are produced for consumers in maternal health. This process starts from mHealth acceptance and adoption as a technology by the consumers; to women acting as agents of their own health by utilising the opportunities generated by mHealth; and finally health system efficiencies for provision of adequate care to the women. This understanding of how mHealth works in maternal health can improve design and operations of such interventions for effectiveness that may lead to the realisation of its full potential. 2016-02-02T14:39:57Z 2016-02-02T14:39:57Z 2015 Doctoral Thesis Doctoral PhD http://hdl.handle.net/11427/16688 eng application/pdf Department of Information Systems Faculty of Commerce University of Cape Town
spellingShingle Information Systems
Health Information systems
information for decision making
maternal health outcomes
Nyemba-Mudenda, Mphatso Exlysa
A pathway through which Mhealth outcomes are produced for maternal healthcare consumers in a developing country context
thesis_degree_str Doctoral
title A pathway through which Mhealth outcomes are produced for maternal healthcare consumers in a developing country context
title_full A pathway through which Mhealth outcomes are produced for maternal healthcare consumers in a developing country context
title_fullStr A pathway through which Mhealth outcomes are produced for maternal healthcare consumers in a developing country context
title_full_unstemmed A pathway through which Mhealth outcomes are produced for maternal healthcare consumers in a developing country context
title_short A pathway through which Mhealth outcomes are produced for maternal healthcare consumers in a developing country context
title_sort pathway through which mhealth outcomes are produced for maternal healthcare consumers in a developing country context
topic Information Systems
Health Information systems
information for decision making
maternal health outcomes
url http://hdl.handle.net/11427/16688
work_keys_str_mv AT nyembamudendamphatsoexlysa apathwaythroughwhichmhealthoutcomesareproducedformaternalhealthcareconsumersinadevelopingcountrycontext
AT nyembamudendamphatsoexlysa pathwaythroughwhichmhealthoutcomesareproducedformaternalhealthcareconsumersinadevelopingcountrycontext