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Mechanisms for emergent usage of adaptive information systems: a critical realist case of e-financial systems in South Africa

Includes bibliographical references

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Bibliographic Details
Main Author: Ononiwu, Chidi Gerard
Other Authors: Brown, Irwin
Format: Thesis
Language:English
Published: Department of Information Systems 2016
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access_status_str Open Access
author Ononiwu, Chidi Gerard
author2 Brown, Irwin
author_browse Brown, Irwin
Ononiwu, Chidi Gerard
author_facet Brown, Irwin
Ononiwu, Chidi Gerard
author_sort Ononiwu, Chidi Gerard
collection Thesis
description Includes bibliographical references
format Thesis
id oai:open.uct.ac.za:11427/16717
institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:38:12.498Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2016
publishDateRange 2016
publishDateSort 2016
publisher Department of Information Systems
publisherStr Department of Information Systems
record_format dspace
source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/16717 Mechanisms for emergent usage of adaptive information systems: a critical realist case of e-financial systems in South Africa Ononiwu, Chidi Gerard Brown, Irwin Carlsson, Sven Information Systems adaptive information systems Includes bibliographical references The purpose of this research is to investigate the research problem: Why does emergent usage occur in adaptive information systems? Being motivated to explore this phenomenon from the experiential perspective, three research questions were posed: (1) What experiential factors describe emergent usage of adaptive information systems? (2) What generative mechanisms must exist for such emergent usage to be possible?" (3) What explains the relations of the mechanisms to effect emergent usage of such information systems? Emergent usage of adaptive information systems, predominantly accessed with smart mobile devices has become pervasive. The research problem, therefore, arises as a result of the continued under-theorization of emergent usage of adaptive information systems and lack of theory to explain why such usage occurs. To answer the research questions, an intensive single organization case-study, underpinned by critical realism, was deployed. The research explored an adaptive e-financial system developed by the case organization for public use. The research was aimed at identifying the causal mechanisms and the enabling contextual conditions that explain the system's emergent usage and the experiential factors that describe such usage. Multiple sources of qualitative data, namely, participant observation, interviews, and photography were used to collect data between 2012 and 2014. The retroductive data analysis employed a research model which was developed from a theoretical redescription of the phenomenon using a conceptual framework synthesized from literature and theories of complex adaptive systems (CAS) and meta-design. The findings were encapsulated in a concluding model termed, the Technology Emergent Usage Model (TEUM), as the key theoretical contribution of this thesis. TEUM is an explanatory case specific mid-range theory. The theory's relevance is based on its openness to flexible interpretation when applied to different contexts in future research, without making claim to its universality. Other contributions include methodological and practical contributions to highlight an area where there has been little or no empirical research to date. 2016-02-03T14:27:22Z 2016-02-03T14:27:22Z 2015 Doctoral Thesis Doctoral PhD http://hdl.handle.net/11427/16717 eng application/pdf Department of Information Systems Faculty of Commerce University of Cape Town
spellingShingle Information Systems
adaptive information systems
Ononiwu, Chidi Gerard
Mechanisms for emergent usage of adaptive information systems: a critical realist case of e-financial systems in South Africa
thesis_degree_str Doctoral
title Mechanisms for emergent usage of adaptive information systems: a critical realist case of e-financial systems in South Africa
title_full Mechanisms for emergent usage of adaptive information systems: a critical realist case of e-financial systems in South Africa
title_fullStr Mechanisms for emergent usage of adaptive information systems: a critical realist case of e-financial systems in South Africa
title_full_unstemmed Mechanisms for emergent usage of adaptive information systems: a critical realist case of e-financial systems in South Africa
title_short Mechanisms for emergent usage of adaptive information systems: a critical realist case of e-financial systems in South Africa
title_sort mechanisms for emergent usage of adaptive information systems a critical realist case of e financial systems in south africa
topic Information Systems
adaptive information systems
url http://hdl.handle.net/11427/16717
work_keys_str_mv AT ononiwuchidigerard mechanismsforemergentusageofadaptiveinformationsystemsacriticalrealistcaseofefinancialsystemsinsouthafrica