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Work schedule stress and wellness in female air cabin attendants
Bibliography: pages 140-155.
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| Other Authors: | |
| Format: | Thesis |
| Language: | English |
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Organisational Psychology
2016
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| _version_ | 1867613197434880000 |
|---|---|
| access_status_str | Open Access |
| author | Porter, P |
| author2 | Strümpfer, D J W |
| author_browse | Porter, P Strümpfer, D J W |
| author_facet | Strümpfer, D J W Porter, P |
| author_sort | Porter, P |
| collection | Thesis |
| description | Bibliography: pages 140-155. |
| format | Thesis |
| id | oai:open.uct.ac.za:11427/17173 |
| institution | University of Cape Town (South Africa) |
| language | eng |
| last_indexed | 2026-06-10T12:32:18.917Z |
| license_str | Not specified — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository |
| publishDate | 2016 |
| publishDateRange | 2016 |
| publishDateSort | 2016 |
| publisher | Organisational Psychology |
| publisherStr | Organisational Psychology |
| record_format | dspace |
| source_str | UCTD — University of Cape Town Open Access Repository |
| spelling | oai:open.uct.ac.za:11427/17173 Work schedule stress and wellness in female air cabin attendants Porter, P Strümpfer, D J W Flight attendants - Psychology Flight attendants - Health and hygiene Bibliography: pages 140-155. The research investigated Work Schedule Stress experienced by female air cabin attendants (CAs) employed by South African Airways and its relationship to health variables in CAs. Specifically, it was hypothesised that Work Schedule Stress is an important stressor for CAs and is inversely related to health variables. Furthermore, the variables of Potency, Trait Anxiety, Trait Anger, and Social Support were proposed to moderate the relationship between Work Schedule Stress and the health variables. Data were collected from a sample of 108 domestic crew and 43 international crew. The data collection was conducted in two phases, via interviews and self-report inventories. The interview data were used in a qualitative study but were also content-analysed in terms of a number of dimensions; the latter were included with the quantitative data obtained from the questionnaire. The qualitative analysis, based on the grounded theory approach, formed the backbone of the research. The quantitative data were subjected to correlational analysis, supplemented by subgroup analysis to assess moderator effects. Work Schedule Stress was demonstrated to represent a major stress for CAs with consequent adverse effects on health. The results did not provide support for the moderating effects. Conclusions were drawn, recommendations made to the SAA and CAs themselves of means to enhance wellness, and suggestions for future research proposed. 2016-02-22T07:17:28Z 2016-02-22T07:17:28Z 1988 Master Thesis Masters MA http://hdl.handle.net/11427/17173 eng application/pdf Organisational Psychology Faculty of Commerce University of Cape Town |
| spellingShingle | Flight attendants - Psychology Flight attendants - Health and hygiene Porter, P Work schedule stress and wellness in female air cabin attendants |
| thesis_degree_str | Master's |
| title | Work schedule stress and wellness in female air cabin attendants |
| title_full | Work schedule stress and wellness in female air cabin attendants |
| title_fullStr | Work schedule stress and wellness in female air cabin attendants |
| title_full_unstemmed | Work schedule stress and wellness in female air cabin attendants |
| title_short | Work schedule stress and wellness in female air cabin attendants |
| title_sort | work schedule stress and wellness in female air cabin attendants |
| topic | Flight attendants - Psychology Flight attendants - Health and hygiene |
| url | http://hdl.handle.net/11427/17173 |
| work_keys_str_mv | AT porterp workschedulestressandwellnessinfemaleaircabinattendants |