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Integrating contextmapping and interaction design: designing with and for small-scale urban farmers in Soweto

This thesis describes and reflects on the effectiveness of integrating contextmapping as both a methodology and interaction design practice in order to co-­design digital products with and for developing communities. A Design as research methodology is applied in this study within the specific conte...

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Main Author: Fenn, Terence Kevin
Other Authors: Mbogho, Audrey J W
Format: Thesis
Language:English
Published: Department of Computer Science 2016
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access_status_str Open Access
author Fenn, Terence Kevin
author2 Mbogho, Audrey J W
author_browse Fenn, Terence Kevin
Mbogho, Audrey J W
author_facet Mbogho, Audrey J W
Fenn, Terence Kevin
author_sort Fenn, Terence Kevin
collection Thesis
description This thesis describes and reflects on the effectiveness of integrating contextmapping as both a methodology and interaction design practice in order to co-­design digital products with and for developing communities. A Design as research methodology is applied in this study within the specific contexts of a co-design project involving small-­scale urban farmers in Soweto. The final design outcomes of the project are the interaction design documents reflecting the design requirements of a mobile application as well as a low-level prototype demonstrating a number of the identified requirements contained in the documentation. The study assumes a human-centred design ethos that positions problems facing users as contextual, complex and indeterminate and requiring a degree of consideration and understanding by the designer before they can be resolved. The design process applied in this study therefore focused on gaining an understanding of the farmers' life experiences in order to design effective and empathetic technological solutions that will be meaningful and useful to the farmers. For this purpose, contextmapping and interaction design theory, methods and tools were integrated. Examples of this integration include the application of Hassenzahl's Three Level Hierarchy of Needs model to guide the exploration of the farmers' experiences and contexts, the use of contextmapping's Sensitization Phase and generative tools to generate user research data and lastly, contemporary interaction design tools such as problem-­ecology maps, personas and user-journey diagrams to develop and communicate design concepts to the farmers. The study concludes that this integration of contextmapping and interaction design is effective, in particular through its enablement of community participation in contributing meaningfully to the co-­design process while further ensuring that contributions made by the participants are relevant and actionable to the interaction design.
format Thesis
id oai:open.uct.ac.za:11427/19976
institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:33:04.194Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2016
publishDateRange 2016
publishDateSort 2016
publisher Department of Computer Science
publisherStr Department of Computer Science
record_format dspace
source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/19976 Integrating contextmapping and interaction design: designing with and for small-scale urban farmers in Soweto Fenn, Terence Kevin Mbogho, Audrey J W Information Technology This thesis describes and reflects on the effectiveness of integrating contextmapping as both a methodology and interaction design practice in order to co-­design digital products with and for developing communities. A Design as research methodology is applied in this study within the specific contexts of a co-design project involving small-­scale urban farmers in Soweto. The final design outcomes of the project are the interaction design documents reflecting the design requirements of a mobile application as well as a low-level prototype demonstrating a number of the identified requirements contained in the documentation. The study assumes a human-centred design ethos that positions problems facing users as contextual, complex and indeterminate and requiring a degree of consideration and understanding by the designer before they can be resolved. The design process applied in this study therefore focused on gaining an understanding of the farmers' life experiences in order to design effective and empathetic technological solutions that will be meaningful and useful to the farmers. For this purpose, contextmapping and interaction design theory, methods and tools were integrated. Examples of this integration include the application of Hassenzahl's Three Level Hierarchy of Needs model to guide the exploration of the farmers' experiences and contexts, the use of contextmapping's Sensitization Phase and generative tools to generate user research data and lastly, contemporary interaction design tools such as problem-­ecology maps, personas and user-journey diagrams to develop and communicate design concepts to the farmers. The study concludes that this integration of contextmapping and interaction design is effective, in particular through its enablement of community participation in contributing meaningfully to the co-­design process while further ensuring that contributions made by the participants are relevant and actionable to the interaction design. 2016-06-09T11:20:40Z 2016-06-09T11:20:40Z 2015 Master Thesis Masters MPhil http://hdl.handle.net/11427/19976 eng application/pdf Department of Computer Science Faculty of Science University of Cape Town
spellingShingle Information Technology
Fenn, Terence Kevin
Integrating contextmapping and interaction design: designing with and for small-scale urban farmers in Soweto
thesis_degree_str Master's
title Integrating contextmapping and interaction design: designing with and for small-scale urban farmers in Soweto
title_full Integrating contextmapping and interaction design: designing with and for small-scale urban farmers in Soweto
title_fullStr Integrating contextmapping and interaction design: designing with and for small-scale urban farmers in Soweto
title_full_unstemmed Integrating contextmapping and interaction design: designing with and for small-scale urban farmers in Soweto
title_short Integrating contextmapping and interaction design: designing with and for small-scale urban farmers in Soweto
title_sort integrating contextmapping and interaction design designing with and for small scale urban farmers in soweto
topic Information Technology
url http://hdl.handle.net/11427/19976
work_keys_str_mv AT fennterencekevin integratingcontextmappingandinteractiondesigndesigningwithandforsmallscaleurbanfarmersinsoweto