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The impact of bring-your-own-device on work practices in the financial sector
Bring-your-own-device (BYOD) refers to the practice of allowing the employees of an organisation to use their own computers, smartphones, or other devices for work purposes. This has brought a tremendous change in today's working environment. Organisations are faced with many technology trends which...
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| Format: | Thesis |
| Language: | English |
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Department of Information Systems
2016
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| _version_ | 1867614444803063808 |
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| access_status_str | Open Access |
| author | Mphahlele, Palesa |
| author2 | Brown, Irwin |
| author_browse | Brown, Irwin Mphahlele, Palesa |
| author_facet | Brown, Irwin Mphahlele, Palesa |
| author_sort | Mphahlele, Palesa |
| collection | Thesis |
| description | Bring-your-own-device (BYOD) refers to the practice of allowing the employees of an organisation to use their own computers, smartphones, or other devices for work purposes. This has brought a tremendous change in today's working environment. Organisations are faced with many technology trends which have the potential to create a competitive advantage in terms of both performance and efficiency. This paper follows a qualitative approach in which 15 interviews were conducted and a survey covering of 87 respondents was distributed. The findings show that the financial sector interpret s BYOD as a strategy that can create a competitive advantage to provide benefits of increased productivity, flexibility in the workforce, more autonomy, and contribute to the cost - efficiency of the business. There was also a disregard of policy formulation for BYOD from management which created a problem as employees became despondent that their personal devices were n o t allowed to access the corporate network. In addition, the findings revealed that work practices have to be re - defined and policies have to be drawn up in order to protect the company's assets and to provide guidelines. To guide the research in this emerging area, a review of several established theories that have not yet been applied to BYOD were used to form part of the proposed framework, which aims to provide a mechanism in the workplace to evaluate the impact of BYOD. This paper used exploratory analysis where six major influences of work practices were identified: 1) Change in behaviour; 2) Impact on workload; 3) Changes in motivation of individuals; 4) Re-definition of work practices; 5) Impact on overall performance; and 6) Approach required for industry. It was possible to associate them to several related constructs in IS literature which exposed possibilities for future theory-building efforts. The main influences on work practices are discussed with respect to the proposed framework. |
| format | Thesis |
| id | oai:open.uct.ac.za:11427/20415 |
| institution | University of Cape Town (South Africa) |
| language | eng |
| last_indexed | 2026-06-10T12:52:08.958Z |
| license_str | Not specified — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository |
| publishDate | 2016 |
| publishDateRange | 2016 |
| publishDateSort | 2016 |
| publisher | Department of Information Systems |
| publisherStr | Department of Information Systems |
| record_format | dspace |
| source_str | UCTD — University of Cape Town Open Access Repository |
| spelling | oai:open.uct.ac.za:11427/20415 The impact of bring-your-own-device on work practices in the financial sector Mphahlele, Palesa Brown, Irwin Information Systems Bring-your-own-device (BYOD) refers to the practice of allowing the employees of an organisation to use their own computers, smartphones, or other devices for work purposes. This has brought a tremendous change in today's working environment. Organisations are faced with many technology trends which have the potential to create a competitive advantage in terms of both performance and efficiency. This paper follows a qualitative approach in which 15 interviews were conducted and a survey covering of 87 respondents was distributed. The findings show that the financial sector interpret s BYOD as a strategy that can create a competitive advantage to provide benefits of increased productivity, flexibility in the workforce, more autonomy, and contribute to the cost - efficiency of the business. There was also a disregard of policy formulation for BYOD from management which created a problem as employees became despondent that their personal devices were n o t allowed to access the corporate network. In addition, the findings revealed that work practices have to be re - defined and policies have to be drawn up in order to protect the company's assets and to provide guidelines. To guide the research in this emerging area, a review of several established theories that have not yet been applied to BYOD were used to form part of the proposed framework, which aims to provide a mechanism in the workplace to evaluate the impact of BYOD. This paper used exploratory analysis where six major influences of work practices were identified: 1) Change in behaviour; 2) Impact on workload; 3) Changes in motivation of individuals; 4) Re-definition of work practices; 5) Impact on overall performance; and 6) Approach required for industry. It was possible to associate them to several related constructs in IS literature which exposed possibilities for future theory-building efforts. The main influences on work practices are discussed with respect to the proposed framework. 2016-07-18T12:47:40Z 2016-07-18T12:47:40Z 2016 Master Thesis Masters MCom http://hdl.handle.net/11427/20415 eng application/pdf Department of Information Systems Faculty of Commerce University of Cape Town |
| spellingShingle | Information Systems Mphahlele, Palesa The impact of bring-your-own-device on work practices in the financial sector |
| thesis_degree_str | Master's |
| title | The impact of bring-your-own-device on work practices in the financial sector |
| title_full | The impact of bring-your-own-device on work practices in the financial sector |
| title_fullStr | The impact of bring-your-own-device on work practices in the financial sector |
| title_full_unstemmed | The impact of bring-your-own-device on work practices in the financial sector |
| title_short | The impact of bring-your-own-device on work practices in the financial sector |
| title_sort | impact of bring your own device on work practices in the financial sector |
| topic | Information Systems |
| url | http://hdl.handle.net/11427/20415 |
| work_keys_str_mv | AT mphahlelepalesa theimpactofbringyourowndeviceonworkpracticesinthefinancialsector AT mphahlelepalesa impactofbringyourowndeviceonworkpracticesinthefinancialsector |