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An analysis of communication between health-care workers and Xhosa-speaking patients in a Cape Town hospital, from the perspective of language cognition and inter-cultural communication

Includes bibliographical references (pages 78-82).

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Bibliographic Details
Main Author: Nxasana, Nonceba Thandeka Jacqueline
Other Authors: Mesthrie, Rajend
Format: Thesis
Language:English
Published: Centre for Applied Language and Literacy Studies and Services in Africa 2016
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access_status_str Open Access
author Nxasana, Nonceba Thandeka Jacqueline
author2 Mesthrie, Rajend
author_browse Mesthrie, Rajend
Nxasana, Nonceba Thandeka Jacqueline
author_facet Mesthrie, Rajend
Nxasana, Nonceba Thandeka Jacqueline
author_sort Nxasana, Nonceba Thandeka Jacqueline
collection Thesis
description Includes bibliographical references (pages 78-82).
format Thesis
id oai:open.uct.ac.za:11427/22392
institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:36:52.685Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2016
publishDateRange 2016
publishDateSort 2016
publisher Centre for Applied Language and Literacy Studies and Services in Africa
publisherStr Centre for Applied Language and Literacy Studies and Services in Africa
record_format dspace
source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/22392 An analysis of communication between health-care workers and Xhosa-speaking patients in a Cape Town hospital, from the perspective of language cognition and inter-cultural communication Nxasana, Nonceba Thandeka Jacqueline Mesthrie, Rajend Kaschula, Russell Applied Language and Literacy Studies Includes bibliographical references (pages 78-82). The investigation seeks to establish whether vital information is lost or not communicated properly due to differences in language between medical practitioners and patients. In particular the thesis is concerned with English-speaking doctors and their Xhosa-speaking patients in Cape Town. This thesis studies interactions between ten Xhosa patients and five English-speaking doctors at the Red Cross hospital in Cape Town. It examines terminological issues, especially the names for illness as understood by doctors and patients. It also examines communication difficulties pertaining to a lack of complete fluency in the respective second languages. Culture-bound assumptions about illness and communication of important information are also studied. The thesis contends that vital information does tend to be minimised or even lost and examines the consequences of this loss, and makes recommendations in order to minimise miscommunication and enhance communication. 2016-11-01T10:31:28Z 2016-11-01T10:31:28Z 2005 Master Thesis Masters MPhil http://hdl.handle.net/11427/22392 eng application/pdf Centre for Applied Language and Literacy Studies and Services in Africa Faculty of Humanities University of Cape Town
spellingShingle Applied Language and Literacy Studies
Nxasana, Nonceba Thandeka Jacqueline
An analysis of communication between health-care workers and Xhosa-speaking patients in a Cape Town hospital, from the perspective of language cognition and inter-cultural communication
thesis_degree_str Master's
title An analysis of communication between health-care workers and Xhosa-speaking patients in a Cape Town hospital, from the perspective of language cognition and inter-cultural communication
title_full An analysis of communication between health-care workers and Xhosa-speaking patients in a Cape Town hospital, from the perspective of language cognition and inter-cultural communication
title_fullStr An analysis of communication between health-care workers and Xhosa-speaking patients in a Cape Town hospital, from the perspective of language cognition and inter-cultural communication
title_full_unstemmed An analysis of communication between health-care workers and Xhosa-speaking patients in a Cape Town hospital, from the perspective of language cognition and inter-cultural communication
title_short An analysis of communication between health-care workers and Xhosa-speaking patients in a Cape Town hospital, from the perspective of language cognition and inter-cultural communication
title_sort analysis of communication between health care workers and xhosa speaking patients in a cape town hospital from the perspective of language cognition and inter cultural communication
topic Applied Language and Literacy Studies
url http://hdl.handle.net/11427/22392
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