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Public value of e-Government investments in the developing countries: empirical exploration of the public sector in Kenya

In private and public sectors, Information Communication Technologies (ICTs) have become a phenomenal asset of resource in strategic management. In developed countries, ICTs are critical tools in the public sector strategy. In specific, Electronic Government has been identified as one of the major c...

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Main Author: Okong'o, Kennedy Odiwuor
Other Authors: Kyobe, Michael
Format: Thesis
Language:English
Published: Department of Information Systems 2017
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access_status_str Open Access
author Okong'o, Kennedy Odiwuor
author2 Kyobe, Michael
author_browse Kyobe, Michael
Okong'o, Kennedy Odiwuor
author_facet Kyobe, Michael
Okong'o, Kennedy Odiwuor
author_sort Okong'o, Kennedy Odiwuor
collection Thesis
description In private and public sectors, Information Communication Technologies (ICTs) have become a phenomenal asset of resource in strategic management. In developed countries, ICTs are critical tools in the public sector strategy. In specific, Electronic Government has been identified as one of the major competencies required to re-invigorate governance, enhance performance and reduce red-tape bureaucracies in the public sector, e-Government being the use of ICTs in the transformation of public organizations towards efficient service delivery. Though information systems as a discipline has offered some research outputs on the value and the effects of ICTs in the private sector, similar focus on the public sector or e-Government is relatively thin. While the few existing researches have had a relatively weightier focus on developed countries, the evidence-based empirical studies in information systems that have focused on developing countries have produced contradictory results, hence the need for further research to attempt a re-alignment in this sub domain of e-Government. Therefore, this pursuit departs from most past researches by delving into the effects of e- Government investments using theoretical lenses drawn upon disciplines that are outside the mainstream information systems domain. These include public administration, political sciences and public economics. Using a mixed methods approach, a balanced panel data of Kenya's key ministries for a 10-year period of 2004 to 2014 following the launch of e-Government strategy of 2004, audited national government ministries' expenditures, census data, e-Government spending, consumer price indices, gross domestic products, parameters on governance and other data on public services, this research sought to examine the nature and dimensions of public values that the developing countries derive as a consequence of investment in e-Government.
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institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:31:35.974Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2017
publishDateRange 2017
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publisher Department of Information Systems
publisherStr Department of Information Systems
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spelling oai:open.uct.ac.za:11427/23718 Public value of e-Government investments in the developing countries: empirical exploration of the public sector in Kenya Okong'o, Kennedy Odiwuor Kyobe, Michael Information Systems In private and public sectors, Information Communication Technologies (ICTs) have become a phenomenal asset of resource in strategic management. In developed countries, ICTs are critical tools in the public sector strategy. In specific, Electronic Government has been identified as one of the major competencies required to re-invigorate governance, enhance performance and reduce red-tape bureaucracies in the public sector, e-Government being the use of ICTs in the transformation of public organizations towards efficient service delivery. Though information systems as a discipline has offered some research outputs on the value and the effects of ICTs in the private sector, similar focus on the public sector or e-Government is relatively thin. While the few existing researches have had a relatively weightier focus on developed countries, the evidence-based empirical studies in information systems that have focused on developing countries have produced contradictory results, hence the need for further research to attempt a re-alignment in this sub domain of e-Government. Therefore, this pursuit departs from most past researches by delving into the effects of e- Government investments using theoretical lenses drawn upon disciplines that are outside the mainstream information systems domain. These include public administration, political sciences and public economics. Using a mixed methods approach, a balanced panel data of Kenya's key ministries for a 10-year period of 2004 to 2014 following the launch of e-Government strategy of 2004, audited national government ministries' expenditures, census data, e-Government spending, consumer price indices, gross domestic products, parameters on governance and other data on public services, this research sought to examine the nature and dimensions of public values that the developing countries derive as a consequence of investment in e-Government. 2017-01-30T10:50:18Z 2017-01-30T10:50:18Z 2016 Doctoral Thesis Doctoral PhD http://hdl.handle.net/11427/23718 eng application/pdf Department of Information Systems Faculty of Commerce University of Cape Town
spellingShingle Information Systems
Okong'o, Kennedy Odiwuor
Public value of e-Government investments in the developing countries: empirical exploration of the public sector in Kenya
thesis_degree_str Doctoral
title Public value of e-Government investments in the developing countries: empirical exploration of the public sector in Kenya
title_full Public value of e-Government investments in the developing countries: empirical exploration of the public sector in Kenya
title_fullStr Public value of e-Government investments in the developing countries: empirical exploration of the public sector in Kenya
title_full_unstemmed Public value of e-Government investments in the developing countries: empirical exploration of the public sector in Kenya
title_short Public value of e-Government investments in the developing countries: empirical exploration of the public sector in Kenya
title_sort public value of e government investments in the developing countries empirical exploration of the public sector in kenya
topic Information Systems
url http://hdl.handle.net/11427/23718
work_keys_str_mv AT okongokennedyodiwuor publicvalueofegovernmentinvestmentsinthedevelopingcountriesempiricalexplorationofthepublicsectorinkenya