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An investigation of Business Process maturity: a case study in a South African parastatal
Business Process Management (BPM) has become one of the management approaches adopted by many organisations that strive to survive in a turbulent and competitive environment. BPM offers the means to manage and optimize business processes with the objective of improved efficiency and effectiveness; t...
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| Format: | Thesis |
| Language: | English |
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Department of Mechanical Engineering
2018
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