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Impacts and issues of a social innovation approach to development finance: a case study of Zoona

This paper seeks to orientate research on the issues and impacts of pursuing a social innovation approach to development finance and the extent to which it impacts the development of economic, personal and social capital in developing countries. It draws on conceptual ideas around the evolution of d...

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Main Author: Phiri, Lelemba Chitembo
Other Authors: Nilsson, Warren
Format: Thesis
Language:English
Published: Research of GSB 2018
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access_status_str Open Access
author Phiri, Lelemba Chitembo
author2 Nilsson, Warren
author_browse Nilsson, Warren
Phiri, Lelemba Chitembo
author_facet Nilsson, Warren
Phiri, Lelemba Chitembo
author_sort Phiri, Lelemba Chitembo
collection Thesis
description This paper seeks to orientate research on the issues and impacts of pursuing a social innovation approach to development finance and the extent to which it impacts the development of economic, personal and social capital in developing countries. It draws on conceptual ideas around the evolution of development finance from a pure aid perspective to more innovative approaches that seek to increase uptake of development funds where they are needed most (at the base of the pyramid) and reduce fungibility. The paper provides an exploratory case study analysis of attempts by Zoona, a socially innovative private organization in Zambia that is leveraging mobile technology to increase access to finance and financial services to small and micro businesses and the unbanked in Zambia using an agent network. The research was qualitative study and gathered insights from 11 agents and 8 employees through 19 personal interviews. A hybrid approach to thematic analysis was employed in the research and results revealed that whilst Zoona's work was enabling economic and personal growth for the agents it was not necessarily building social capital within communities. The paper concludes with some recommendations on how the concept of socially innovative approaches to development finance, as supplementary forms of distributing development funds to traditional forms, can be improved on when applied by private organizations and local networks to enable the development of economic, personal and social capital and develop the capacity of communities.
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institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:42:42.298Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2018
publishDateRange 2018
publishDateSort 2018
publisher Research of GSB
publisherStr Research of GSB
record_format dspace
source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/29029 Impacts and issues of a social innovation approach to development finance: a case study of Zoona Phiri, Lelemba Chitembo Nilsson, Warren Development Finance This paper seeks to orientate research on the issues and impacts of pursuing a social innovation approach to development finance and the extent to which it impacts the development of economic, personal and social capital in developing countries. It draws on conceptual ideas around the evolution of development finance from a pure aid perspective to more innovative approaches that seek to increase uptake of development funds where they are needed most (at the base of the pyramid) and reduce fungibility. The paper provides an exploratory case study analysis of attempts by Zoona, a socially innovative private organization in Zambia that is leveraging mobile technology to increase access to finance and financial services to small and micro businesses and the unbanked in Zambia using an agent network. The research was qualitative study and gathered insights from 11 agents and 8 employees through 19 personal interviews. A hybrid approach to thematic analysis was employed in the research and results revealed that whilst Zoona's work was enabling economic and personal growth for the agents it was not necessarily building social capital within communities. The paper concludes with some recommendations on how the concept of socially innovative approaches to development finance, as supplementary forms of distributing development funds to traditional forms, can be improved on when applied by private organizations and local networks to enable the development of economic, personal and social capital and develop the capacity of communities. 2018-11-07T13:03:31Z 2018-11-07T13:03:31Z 2014 Master Thesis Masters MCom http://hdl.handle.net/11427/29029 eng application/pdf Research of GSB Faculty of Commerce University of Cape Town
spellingShingle Development Finance
Phiri, Lelemba Chitembo
Impacts and issues of a social innovation approach to development finance: a case study of Zoona
thesis_degree_str Master's
title Impacts and issues of a social innovation approach to development finance: a case study of Zoona
title_full Impacts and issues of a social innovation approach to development finance: a case study of Zoona
title_fullStr Impacts and issues of a social innovation approach to development finance: a case study of Zoona
title_full_unstemmed Impacts and issues of a social innovation approach to development finance: a case study of Zoona
title_short Impacts and issues of a social innovation approach to development finance: a case study of Zoona
title_sort impacts and issues of a social innovation approach to development finance a case study of zoona
topic Development Finance
url http://hdl.handle.net/11427/29029
work_keys_str_mv AT phirilelembachitembo impactsandissuesofasocialinnovationapproachtodevelopmentfinanceacasestudyofzoona