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Assessing Stakeholder Perceptions in Participatory Infrastructure Upgrades - a Case Study of Project Silvertown in Cape Town
This study articulates the perceptions and expectations stakeholders involved in sanitation infrastructure projects in informal settlements have to determine the implications their contrasting views have towards strengthening participatory processes. It involves the critical identification of stakeh...
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| Format: | Thesis |
| Language: | English |
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Department of Civil Engineering
2019
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| _version_ | 1867613305788432384 |
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| access_status_str | Open Access |
| author | Kumbirai, Shamiso |
| author2 | Wolmarans, Nicky |
| author_browse | Kumbirai, Shamiso Wolmarans, Nicky |
| author_facet | Wolmarans, Nicky Kumbirai, Shamiso |
| author_sort | Kumbirai, Shamiso |
| collection | Thesis |
| description | This study articulates the perceptions and expectations stakeholders involved in sanitation infrastructure projects in informal settlements have to determine the implications their contrasting views have towards strengthening participatory processes. It involves the critical identification of stakeholder groups and their perceptions of the roles and responsibilities that the identified groups play. The investigation was conducted using the single case study of Project Silvertown, the project that led to the controversial 2010 “toilet war saga” in Cape Town’s Khayelitsha Township. Documentary resources on the case study were used to gather secondary data on stakeholder groups and analysed using Critical Systems Heuristics, a systems thinking-based framework. The key findings in this study were that • there were disjunctions within the spheres of government relating to policy interpretations; • there were known disjunctions on project vision and outcomes between stakeholder groups that were not resolved; • there were disjunctions relating to stakeholder expectations of community participation and decision making • there was poor capacitation of community members in the participatory process • there was illegitimate representation of the residents by community leaders Findings of the conflicts between stakeholders in a given system can contribute towards identifying what stakeholder assumptions ought to be considered and built into planning public infrastructure projects to reduce participatory project failures |
| format | Thesis |
| id | oai:open.uct.ac.za:11427/29547 |
| institution | University of Cape Town (South Africa) |
| language | eng |
| last_indexed | 2026-06-10T12:34:00.978Z |
| license_str | Not specified — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository |
| publishDate | 2019 |
| publishDateRange | 2019 |
| publishDateSort | 2019 |
| publisher | Department of Civil Engineering |
| publisherStr | Department of Civil Engineering |
| record_format | dspace |
| source_str | UCTD — University of Cape Town Open Access Repository |
| spelling | oai:open.uct.ac.za:11427/29547 Assessing Stakeholder Perceptions in Participatory Infrastructure Upgrades - a Case Study of Project Silvertown in Cape Town Kumbirai, Shamiso Wolmarans, Nicky Rivett, Ulrike Civil Engineering This study articulates the perceptions and expectations stakeholders involved in sanitation infrastructure projects in informal settlements have to determine the implications their contrasting views have towards strengthening participatory processes. It involves the critical identification of stakeholder groups and their perceptions of the roles and responsibilities that the identified groups play. The investigation was conducted using the single case study of Project Silvertown, the project that led to the controversial 2010 “toilet war saga” in Cape Town’s Khayelitsha Township. Documentary resources on the case study were used to gather secondary data on stakeholder groups and analysed using Critical Systems Heuristics, a systems thinking-based framework. The key findings in this study were that • there were disjunctions within the spheres of government relating to policy interpretations; • there were known disjunctions on project vision and outcomes between stakeholder groups that were not resolved; • there were disjunctions relating to stakeholder expectations of community participation and decision making • there was poor capacitation of community members in the participatory process • there was illegitimate representation of the residents by community leaders Findings of the conflicts between stakeholders in a given system can contribute towards identifying what stakeholder assumptions ought to be considered and built into planning public infrastructure projects to reduce participatory project failures 2019-02-15T07:36:52Z 2019-02-15T07:36:52Z 2018 2019-02-14T07:37:05Z Master Thesis Masters MPhil http://hdl.handle.net/11427/29547 eng application/pdf Department of Civil Engineering Faculty of Engineering and the Built Environment University of Cape Town |
| spellingShingle | Civil Engineering Kumbirai, Shamiso Assessing Stakeholder Perceptions in Participatory Infrastructure Upgrades - a Case Study of Project Silvertown in Cape Town |
| thesis_degree_str | Master's |
| title | Assessing Stakeholder Perceptions in Participatory Infrastructure Upgrades - a Case Study of Project Silvertown in Cape Town |
| title_full | Assessing Stakeholder Perceptions in Participatory Infrastructure Upgrades - a Case Study of Project Silvertown in Cape Town |
| title_fullStr | Assessing Stakeholder Perceptions in Participatory Infrastructure Upgrades - a Case Study of Project Silvertown in Cape Town |
| title_full_unstemmed | Assessing Stakeholder Perceptions in Participatory Infrastructure Upgrades - a Case Study of Project Silvertown in Cape Town |
| title_short | Assessing Stakeholder Perceptions in Participatory Infrastructure Upgrades - a Case Study of Project Silvertown in Cape Town |
| title_sort | assessing stakeholder perceptions in participatory infrastructure upgrades a case study of project silvertown in cape town |
| topic | Civil Engineering |
| url | http://hdl.handle.net/11427/29547 |
| work_keys_str_mv | AT kumbiraishamiso assessingstakeholderperceptionsinparticipatoryinfrastructureupgradesacasestudyofprojectsilvertownincapetown |