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Examining the level of Empathy of second-year Bachelors of Social Work Students at a South African University making use of the Empathy Assessment Index

The aim of this study was to examine the level of empathy of second-year Bachelors of Social Work (BSW) students using the Empathy Assessment Index (EAI), and the findings were contextualised within the South African social work training policies. The Social Work Model of Empathy and the social cogn...

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Main Author: Louw, Alexander
Other Authors: Holtzhausen, Leon
Format: Thesis
Language:Eng
Published: Department of Social Development 2019
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access_status_str Open Access
author Louw, Alexander
author2 Holtzhausen, Leon
author_browse Holtzhausen, Leon
Louw, Alexander
author_facet Holtzhausen, Leon
Louw, Alexander
author_sort Louw, Alexander
collection Thesis
description The aim of this study was to examine the level of empathy of second-year Bachelors of Social Work (BSW) students using the Empathy Assessment Index (EAI), and the findings were contextualised within the South African social work training policies. The Social Work Model of Empathy and the social cognitive neuroscientific definition of empathy the EAI was built on, forms the guiding theoretical frame for this study. It is often assumed that social work students have adequate levels of empathy and this research study was a first step in determining if this was correct. This has contributed to the discussion on social work education, specifically if more direct instruction or policy changes may be necessary concerning empathy in social work training. The researcher utilised a quantitative research methodology in conjunction with the Empathy Assessment Index in order to collect the data. Univariate descriptive data analysis was used in order to illustrate the findings in a logical and understandable format. The research was conducted using second-year BSW students (n=40) from a Western Cape University and the study found that the respondents had an overall high level of empathy. However, the component score for Emotional Regulation was fairly low. This, according to the literature, could prevent a person from accessing the full benefits of an empathic experience. It was recommended that universities consider implementing more direct methods to train and increase empathic ability. Furthermore, considering how new the study of empathy is to social work in South Africa, it was also recommended that further studies are required for better implementation of the construct, especially to determine what an optimal level of empathy is for a social work student
format Thesis
id oai:open.uct.ac.za:11427/30524
institution University of Cape Town (South Africa)
language Eng
last_indexed 2026-06-10T12:32:26.116Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2019
publishDateRange 2019
publishDateSort 2019
publisher Department of Social Development
publisherStr Department of Social Development
record_format dspace
source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/30524 Examining the level of Empathy of second-year Bachelors of Social Work Students at a South African University making use of the Empathy Assessment Index Louw, Alexander Holtzhausen, Leon Clinical Social Work The aim of this study was to examine the level of empathy of second-year Bachelors of Social Work (BSW) students using the Empathy Assessment Index (EAI), and the findings were contextualised within the South African social work training policies. The Social Work Model of Empathy and the social cognitive neuroscientific definition of empathy the EAI was built on, forms the guiding theoretical frame for this study. It is often assumed that social work students have adequate levels of empathy and this research study was a first step in determining if this was correct. This has contributed to the discussion on social work education, specifically if more direct instruction or policy changes may be necessary concerning empathy in social work training. The researcher utilised a quantitative research methodology in conjunction with the Empathy Assessment Index in order to collect the data. Univariate descriptive data analysis was used in order to illustrate the findings in a logical and understandable format. The research was conducted using second-year BSW students (n=40) from a Western Cape University and the study found that the respondents had an overall high level of empathy. However, the component score for Emotional Regulation was fairly low. This, according to the literature, could prevent a person from accessing the full benefits of an empathic experience. It was recommended that universities consider implementing more direct methods to train and increase empathic ability. Furthermore, considering how new the study of empathy is to social work in South Africa, it was also recommended that further studies are required for better implementation of the construct, especially to determine what an optimal level of empathy is for a social work student 2019-08-26T09:44:34Z 2019-08-26T09:44:34Z 2019 2019-08-26T06:45:03Z Master Thesis Masters Master of Social Science http://hdl.handle.net/11427/30524 Eng application/pdf Department of Social Development Faculty of Humanities
spellingShingle Clinical Social Work
Louw, Alexander
Examining the level of Empathy of second-year Bachelors of Social Work Students at a South African University making use of the Empathy Assessment Index
thesis_degree_str Master's
title Examining the level of Empathy of second-year Bachelors of Social Work Students at a South African University making use of the Empathy Assessment Index
title_full Examining the level of Empathy of second-year Bachelors of Social Work Students at a South African University making use of the Empathy Assessment Index
title_fullStr Examining the level of Empathy of second-year Bachelors of Social Work Students at a South African University making use of the Empathy Assessment Index
title_full_unstemmed Examining the level of Empathy of second-year Bachelors of Social Work Students at a South African University making use of the Empathy Assessment Index
title_short Examining the level of Empathy of second-year Bachelors of Social Work Students at a South African University making use of the Empathy Assessment Index
title_sort examining the level of empathy of second year bachelors of social work students at a south african university making use of the empathy assessment index
topic Clinical Social Work
url http://hdl.handle.net/11427/30524
work_keys_str_mv AT louwalexander examiningthelevelofempathyofsecondyearbachelorsofsocialworkstudentsatasouthafricanuniversitymakinguseoftheempathyassessmentindex