Full Text Available

Note: Clicking the button above will open the full text document at the original institutional repository in a new window.

Stokvels: bringing together borrowers, savers, and investors

Stokvel, in South Africa, is used as an umbrella term for Rotating Savings and Credit Associations (ROSCAs) and Accumulating Savings and Credit Associations (ASCAs) which are informal financial associations where the members agree to regularly contribute a set amount to a fund. In South Africa, ther...

Full description

Saved in:
Bibliographic Details
Main Author: Xiphu, Thandile
Other Authors: Georg, Co-Pierre
Format: Thesis
Language:English
Published: African Institute of Financial Markets and Risk Management 2020
Subjects:
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1867613167144665088
access_status_str Open Access
author Xiphu, Thandile
author2 Georg, Co-Pierre
author_browse Georg, Co-Pierre
Xiphu, Thandile
author_facet Georg, Co-Pierre
Xiphu, Thandile
author_sort Xiphu, Thandile
collection Thesis
description Stokvel, in South Africa, is used as an umbrella term for Rotating Savings and Credit Associations (ROSCAs) and Accumulating Savings and Credit Associations (ASCAs) which are informal financial associations where the members agree to regularly contribute a set amount to a fund. In South Africa, there are 11.4 million stokvel members which make up about 30% of the adult population. These stokvels save up to R49 billion per year yet, many of the people in these communities that save this money find themselves unable to gain access to credit and savings facilities. An agile and iterative approach was used to develop a web-based stokvel management application that allows groups to adopt a structure where there are borrowers who pay interest, and savers and investors who will receive interest on their savings. Four different evaluations were carried out on the system namely, (1) system testing, to evaluate the implemented features and their correctness, (2) a heuristic evaluation with a set of expert evaluators, (3) usability testing and (4) user acceptance testing with potential users of the application. The evaluators and users gave the application a combined score of 76.875, which translates to a good interface on the System Usability Scale. The users accepted the application, however, the system usability testing showed that the interface needed improvement. The system was developed using multiple iterations but time constraints did not allow for multiple iterations of user testing. It is best to have multiple iterations of user testing so that the user experience feedback can be incorporated into the following iterations
format Thesis
id oai:open.uct.ac.za:11427/30831
institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:31:50.330Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2020
publishDateRange 2020
publishDateSort 2020
publisher African Institute of Financial Markets and Risk Management
publisherStr African Institute of Financial Markets and Risk Management
record_format dspace
source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/30831 Stokvels: bringing together borrowers, savers, and investors Xiphu, Thandile Georg, Co-Pierre Financial Technology Stokvel, in South Africa, is used as an umbrella term for Rotating Savings and Credit Associations (ROSCAs) and Accumulating Savings and Credit Associations (ASCAs) which are informal financial associations where the members agree to regularly contribute a set amount to a fund. In South Africa, there are 11.4 million stokvel members which make up about 30% of the adult population. These stokvels save up to R49 billion per year yet, many of the people in these communities that save this money find themselves unable to gain access to credit and savings facilities. An agile and iterative approach was used to develop a web-based stokvel management application that allows groups to adopt a structure where there are borrowers who pay interest, and savers and investors who will receive interest on their savings. Four different evaluations were carried out on the system namely, (1) system testing, to evaluate the implemented features and their correctness, (2) a heuristic evaluation with a set of expert evaluators, (3) usability testing and (4) user acceptance testing with potential users of the application. The evaluators and users gave the application a combined score of 76.875, which translates to a good interface on the System Usability Scale. The users accepted the application, however, the system usability testing showed that the interface needed improvement. The system was developed using multiple iterations but time constraints did not allow for multiple iterations of user testing. It is best to have multiple iterations of user testing so that the user experience feedback can be incorporated into the following iterations 2020-01-29T09:26:17Z 2020-01-29T09:26:17Z 2019 2020-01-29T08:33:34Z Master Thesis Masters MPhil http://hdl.handle.net/11427/30831 eng application/pdf African Institute of Financial Markets and Risk Management Faculty of Commerce
spellingShingle Financial Technology
Xiphu, Thandile
Stokvels: bringing together borrowers, savers, and investors
thesis_degree_str Master's
title Stokvels: bringing together borrowers, savers, and investors
title_full Stokvels: bringing together borrowers, savers, and investors
title_fullStr Stokvels: bringing together borrowers, savers, and investors
title_full_unstemmed Stokvels: bringing together borrowers, savers, and investors
title_short Stokvels: bringing together borrowers, savers, and investors
title_sort stokvels bringing together borrowers savers and investors
topic Financial Technology
url http://hdl.handle.net/11427/30831
work_keys_str_mv AT xiphuthandile stokvelsbringingtogetherborrowerssaversandinvestors