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Framing the 2017 cape Town "service delivery protests": A comparative study of mainstream and alternative media coverage

This study is set out to conduct a comparative analysis of mainstream and alternative media to understand how The Cape Times mainstream newspaper and GroundUp alternative online media outlet framed the 2017 “service delivery protests” in Cape Town, South Africa. Scholarly literature has demonstrated...

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Main Author: Magwagwa, Nolizwi
Other Authors: Chuma, Wallace
Format: Thesis
Language:English
Published: Centre for Film and Media Studies 2020
Subjects:
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access_status_str Open Access
author Magwagwa, Nolizwi
author2 Chuma, Wallace
author_browse Chuma, Wallace
Magwagwa, Nolizwi
author_facet Chuma, Wallace
Magwagwa, Nolizwi
author_sort Magwagwa, Nolizwi
collection Thesis
description This study is set out to conduct a comparative analysis of mainstream and alternative media to understand how The Cape Times mainstream newspaper and GroundUp alternative online media outlet framed the 2017 “service delivery protests” in Cape Town, South Africa. Scholarly literature has demonstrated that the mainstream media marginalises the voices of certain communities and that the alternative media can fill this gap. Often, marginalised communities use protests to attract media coverage, as a way of reaching both the public and elected officials. Ultimately, numerous protest groups find it difficult to get the attention they desire, while news coverage of the social conflict is framed within a protests paradigm. The study analyses differences in the two media outlets’ coverage of social conflict, including the use of delegitimising devices such as the prominent use of official sources for quotes, while using dramatic frames that tend to ridicule protest action and portray them as violent. Qualitative and quantitative methods were used in a multimethod approach. The data was found in the SA Media news clippings database, supplemented by searches on Google and the GroundUp search engines. Coverage of the protest in GroundUp was in line with the literature, which states that the horizontal nature, bottom-up and fluid traditions of alternative media may be a more appropriate conduit for protest communications and social movement (Van De Donk et al, 2004; Dahlberg, 2007). The key finding of this study was that the mainstream Cape Times deviated from the protest paradigm, using the protesters as sources in preference to officials. This finding is a departure from the reviewed literature, which indicated that the mainstream media has a habit of following the protest paradigm when covering protests events, marginalising and dehumanising protesters and relying on official sources (Mcleod & Hertog, 1999). It also links to previous scholarship that has established a strong connection between the commercialisation of the media and the robust representation of official sources in the media.
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institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:33:49.949Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2020
publishDateRange 2020
publishDateSort 2020
publisher Centre for Film and Media Studies
publisherStr Centre for Film and Media Studies
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source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/31011 Framing the 2017 cape Town "service delivery protests": A comparative study of mainstream and alternative media coverage Magwagwa, Nolizwi Chuma, Wallace “service delivery protests” mainstream media alternative media framing agenda setting protest p This study is set out to conduct a comparative analysis of mainstream and alternative media to understand how The Cape Times mainstream newspaper and GroundUp alternative online media outlet framed the 2017 “service delivery protests” in Cape Town, South Africa. Scholarly literature has demonstrated that the mainstream media marginalises the voices of certain communities and that the alternative media can fill this gap. Often, marginalised communities use protests to attract media coverage, as a way of reaching both the public and elected officials. Ultimately, numerous protest groups find it difficult to get the attention they desire, while news coverage of the social conflict is framed within a protests paradigm. The study analyses differences in the two media outlets’ coverage of social conflict, including the use of delegitimising devices such as the prominent use of official sources for quotes, while using dramatic frames that tend to ridicule protest action and portray them as violent. Qualitative and quantitative methods were used in a multimethod approach. The data was found in the SA Media news clippings database, supplemented by searches on Google and the GroundUp search engines. Coverage of the protest in GroundUp was in line with the literature, which states that the horizontal nature, bottom-up and fluid traditions of alternative media may be a more appropriate conduit for protest communications and social movement (Van De Donk et al, 2004; Dahlberg, 2007). The key finding of this study was that the mainstream Cape Times deviated from the protest paradigm, using the protesters as sources in preference to officials. This finding is a departure from the reviewed literature, which indicated that the mainstream media has a habit of following the protest paradigm when covering protests events, marginalising and dehumanising protesters and relying on official sources (Mcleod & Hertog, 1999). It also links to previous scholarship that has established a strong connection between the commercialisation of the media and the robust representation of official sources in the media. 2020-02-11T11:14:22Z 2020-02-11T11:14:22Z 2019 2020-01-28T12:44:22Z Master Thesis Masters MA http://hdl.handle.net/11427/31011 eng application/pdf Centre for Film and Media Studies Faculty of Humanities
spellingShingle “service delivery protests”
mainstream media
alternative media
framing
agenda setting
protest p
Magwagwa, Nolizwi
Framing the 2017 cape Town "service delivery protests": A comparative study of mainstream and alternative media coverage
thesis_degree_str Master's
title Framing the 2017 cape Town "service delivery protests": A comparative study of mainstream and alternative media coverage
title_full Framing the 2017 cape Town "service delivery protests": A comparative study of mainstream and alternative media coverage
title_fullStr Framing the 2017 cape Town "service delivery protests": A comparative study of mainstream and alternative media coverage
title_full_unstemmed Framing the 2017 cape Town "service delivery protests": A comparative study of mainstream and alternative media coverage
title_short Framing the 2017 cape Town "service delivery protests": A comparative study of mainstream and alternative media coverage
title_sort framing the 2017 cape town service delivery protests a comparative study of mainstream and alternative media coverage
topic “service delivery protests”
mainstream media
alternative media
framing
agenda setting
protest p
url http://hdl.handle.net/11427/31011
work_keys_str_mv AT magwagwanolizwi framingthe2017capetownservicedeliveryprotestsacomparativestudyofmainstreamandalternativemediacoverage