Integrating project management and change management to reduce information and technology (it) project failure. A soft systems methodology (ssm) enquiry into a failing it project at UNHCR, South Africa.

Background to the study – The continued failure of Information and Technology (IT) projects has generated a lot of interest in literature in recent times despite huge capital investments into the industry. However, the failure is not only attributed to technical deficiencies but there is a growing r...

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