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Library research support for masters and PhD students at the University of Eswatini

The changing academic and technological environment coupled with evolving research practices have greatly impacted the role played by academic libraries within the institutions they serve. This has sparked a global concern amongst academic libraries to re-evaluate their services as a means to aligni...

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Main Author: Dlamini, Khosie Konkhekluhle
Other Authors: Raju, Jayarani
Format: Thesis
Language:English
Published: Department of Knowledge and Information Stewardship 2021
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access_status_str Open Access
author Dlamini, Khosie Konkhekluhle
author2 Raju, Jayarani
author_browse Dlamini, Khosie Konkhekluhle
Raju, Jayarani
author_facet Raju, Jayarani
Dlamini, Khosie Konkhekluhle
author_sort Dlamini, Khosie Konkhekluhle
collection Thesis
description The changing academic and technological environment coupled with evolving research practices have greatly impacted the role played by academic libraries within the institutions they serve. This has sparked a global concern amongst academic libraries to re-evaluate their services as a means to aligning themselves to this new environment. As a result, academic libraries are transforming themselves and bringing about new services, particularly focussing on how they can enhance research output by providing support to researchers. Given this context, this study seeks to ascertain the extent of research support by University of Eswatini (UNESWA) Libraries for masters and PhD students at UNESWA. To address this objective, the following critical questions were generated: What are the current services being provided by UNESWA Libraries to support masters and PhD students at the University of Eswatini?; What are the library research needs of masters and PhD students at UNESWA?; To what extent are these needs being met by UNESWA Libraries?; and, If there are library research needs of masters and PhD students at UNESWA that are not being met by UNESWA Libraries, what research support services need to be put in place to address this deficiency? Schoombee's (2014) research lifecycle adapted for library research support was used as a supporting theoretical framework to guide the study. The study adopted a convergent parallel mixed methods approach within a pragmatism paradigm and a case study design. Academic staff members and librarians at UNESWA were purposively sampled whilst a census was conducted for all masters and PhD students at UNESWA. Data was collected using a structured paper-based questionnaire and semi-structured interviews. Quantitative data was analysed using the Statistical Package for the Social Sciences (SPSS) and qualitative data was analysed thematically (by content analysis). The study concludes, inter alia, that despite the various library research support services provided by UNESWA Libraries for masters and PhD students, an expanded suite of research support services to more fully meet UNESWA's masters and PhD students' library research needs, is required. The study recommends that UNESWA Libraries should utilise available technologies and incorporate additional research support services that speak to the research needs of digital age masters and PhD students.
format Thesis
id oai:open.uct.ac.za:11427/32628
institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:33:04.194Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2021
publishDateRange 2021
publishDateSort 2021
publisher Department of Knowledge and Information Stewardship
publisherStr Department of Knowledge and Information Stewardship
record_format dspace
source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/32628 Library research support for masters and PhD students at the University of Eswatini Dlamini, Khosie Konkhekluhle Raju, Jayarani Mfengu, Andiswa Library and Information Studies The changing academic and technological environment coupled with evolving research practices have greatly impacted the role played by academic libraries within the institutions they serve. This has sparked a global concern amongst academic libraries to re-evaluate their services as a means to aligning themselves to this new environment. As a result, academic libraries are transforming themselves and bringing about new services, particularly focussing on how they can enhance research output by providing support to researchers. Given this context, this study seeks to ascertain the extent of research support by University of Eswatini (UNESWA) Libraries for masters and PhD students at UNESWA. To address this objective, the following critical questions were generated: What are the current services being provided by UNESWA Libraries to support masters and PhD students at the University of Eswatini?; What are the library research needs of masters and PhD students at UNESWA?; To what extent are these needs being met by UNESWA Libraries?; and, If there are library research needs of masters and PhD students at UNESWA that are not being met by UNESWA Libraries, what research support services need to be put in place to address this deficiency? Schoombee's (2014) research lifecycle adapted for library research support was used as a supporting theoretical framework to guide the study. The study adopted a convergent parallel mixed methods approach within a pragmatism paradigm and a case study design. Academic staff members and librarians at UNESWA were purposively sampled whilst a census was conducted for all masters and PhD students at UNESWA. Data was collected using a structured paper-based questionnaire and semi-structured interviews. Quantitative data was analysed using the Statistical Package for the Social Sciences (SPSS) and qualitative data was analysed thematically (by content analysis). The study concludes, inter alia, that despite the various library research support services provided by UNESWA Libraries for masters and PhD students, an expanded suite of research support services to more fully meet UNESWA's masters and PhD students' library research needs, is required. The study recommends that UNESWA Libraries should utilise available technologies and incorporate additional research support services that speak to the research needs of digital age masters and PhD students. 2021-01-21T12:17:12Z 2021-01-21T12:17:12Z 2020 2021-01-21T08:55:26Z Master Thesis Masters MLIS http://hdl.handle.net/11427/32628 eng application/pdf Department of Knowledge and Information Stewardship Faculty of Humanities
spellingShingle Library and Information Studies
Dlamini, Khosie Konkhekluhle
Library research support for masters and PhD students at the University of Eswatini
thesis_degree_str Master's
title Library research support for masters and PhD students at the University of Eswatini
title_full Library research support for masters and PhD students at the University of Eswatini
title_fullStr Library research support for masters and PhD students at the University of Eswatini
title_full_unstemmed Library research support for masters and PhD students at the University of Eswatini
title_short Library research support for masters and PhD students at the University of Eswatini
title_sort library research support for masters and phd students at the university of eswatini
topic Library and Information Studies
url http://hdl.handle.net/11427/32628
work_keys_str_mv AT dlaminikhosiekonkhekluhle libraryresearchsupportformastersandphdstudentsattheuniversityofeswatini