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Teleconsultation for diagnosis and care of burn injuries in the Western Cape: Evaluation of healthcare providers intention to use mHealth technology

Background: Burn care in resource-constrained settings represents a significant challenge. Mobile health (mHealth) could have useful advantages by providing timely expert advice. As part of a larger study on teleconsultation in burn care, a mobile application – the Vula App – was developed and teste...

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Main Author: Diango, Ken Ngoy
Other Authors: Wallis, Lee A
Format: Thesis
Language:English
Published: Division of Emergency Medicine 2021
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access_status_str Open Access
author Diango, Ken Ngoy
author2 Wallis, Lee A
author_browse Diango, Ken Ngoy
Wallis, Lee A
author_facet Wallis, Lee A
Diango, Ken Ngoy
author_sort Diango, Ken Ngoy
collection Thesis
description Background: Burn care in resource-constrained settings represents a significant challenge. Mobile health (mHealth) could have useful advantages by providing timely expert advice. As part of a larger study on teleconsultation in burn care, a mobile application – the Vula App – was developed and tested in the Western Cape. This study gauges healthcare providers' intention to use this mHealth technology and factors influencing its adoption. Methods: 48 healthcare providers working in Emergency Centres of three health facilities answered a questionnaire immediately after being trained in the use of the app. The survey was based on the Technology Acceptance Model of Davis and included the constructs of ease of use, usefulness, design quality, impact on care, compatibility, and behavioural intention to adopt. Descriptive statistics were used for data analysis. Results: The mean age of participants was 29.5 years old and the male-to-female ratio was 1:2. 73.9% of respondents were doctors and the remainder nurses. 93.4% of them already owned and used smartphones, with 76% using them in medical practice. 93% of respondents thought the app was easy to use and 91.3% found it useful. 17.8% found it incompatible with their routine work. 84.8% of participants expressed their intention to adopt and use the system. 4.3% of participants rejected it and 10.9%remained undecided. Conclusion: The majority of participants already used smartphones and found the Vula app useful, easy to use, well designed, beneficial in burn care and compatible with their routine work. These factors led them to express the intention to use the app. This significantly predicts actual future use and is essential to the successful implementation of mHealth.
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institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:32:05.102Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2021
publishDateRange 2021
publishDateSort 2021
publisher Division of Emergency Medicine
publisherStr Division of Emergency Medicine
record_format dspace
source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/32649 Teleconsultation for diagnosis and care of burn injuries in the Western Cape: Evaluation of healthcare providers intention to use mHealth technology Diango, Ken Ngoy Wallis, Lee A Emergency Medicine Background: Burn care in resource-constrained settings represents a significant challenge. Mobile health (mHealth) could have useful advantages by providing timely expert advice. As part of a larger study on teleconsultation in burn care, a mobile application – the Vula App – was developed and tested in the Western Cape. This study gauges healthcare providers' intention to use this mHealth technology and factors influencing its adoption. Methods: 48 healthcare providers working in Emergency Centres of three health facilities answered a questionnaire immediately after being trained in the use of the app. The survey was based on the Technology Acceptance Model of Davis and included the constructs of ease of use, usefulness, design quality, impact on care, compatibility, and behavioural intention to adopt. Descriptive statistics were used for data analysis. Results: The mean age of participants was 29.5 years old and the male-to-female ratio was 1:2. 73.9% of respondents were doctors and the remainder nurses. 93.4% of them already owned and used smartphones, with 76% using them in medical practice. 93% of respondents thought the app was easy to use and 91.3% found it useful. 17.8% found it incompatible with their routine work. 84.8% of participants expressed their intention to adopt and use the system. 4.3% of participants rejected it and 10.9%remained undecided. Conclusion: The majority of participants already used smartphones and found the Vula app useful, easy to use, well designed, beneficial in burn care and compatible with their routine work. These factors led them to express the intention to use the app. This significantly predicts actual future use and is essential to the successful implementation of mHealth. 2021-01-22T07:26:48Z 2021-01-22T07:26:48Z 2020 2021-01-22T06:02:02Z Master Thesis Masters MMed http://hdl.handle.net/11427/32649 eng application/pdf Division of Emergency Medicine Faculty of Health Sciences
spellingShingle Emergency Medicine
Diango, Ken Ngoy
Teleconsultation for diagnosis and care of burn injuries in the Western Cape: Evaluation of healthcare providers intention to use mHealth technology
thesis_degree_str Master's
title Teleconsultation for diagnosis and care of burn injuries in the Western Cape: Evaluation of healthcare providers intention to use mHealth technology
title_full Teleconsultation for diagnosis and care of burn injuries in the Western Cape: Evaluation of healthcare providers intention to use mHealth technology
title_fullStr Teleconsultation for diagnosis and care of burn injuries in the Western Cape: Evaluation of healthcare providers intention to use mHealth technology
title_full_unstemmed Teleconsultation for diagnosis and care of burn injuries in the Western Cape: Evaluation of healthcare providers intention to use mHealth technology
title_short Teleconsultation for diagnosis and care of burn injuries in the Western Cape: Evaluation of healthcare providers intention to use mHealth technology
title_sort teleconsultation for diagnosis and care of burn injuries in the western cape evaluation of healthcare providers intention to use mhealth technology
topic Emergency Medicine
url http://hdl.handle.net/11427/32649
work_keys_str_mv AT diangokenngoy teleconsultationfordiagnosisandcareofburninjuriesinthewesterncapeevaluationofhealthcareprovidersintentiontousemhealthtechnology