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The extent to which a basic financial literacy programme delivered to over-indebted call-centre agents enables transformative learning to take place
Against the backdrop of a high level of personal over-indebtedness experienced by a large number of a Company's call-centre employees, a basic financial literacy workshop was conceptualised, implemented and offered to employees. However, while some participants found the learning helpful in alleviat...
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| Format: | Thesis |
| Language: | English |
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School of Education
2021
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