Full Text Available

Access Repository
Note: Clicking the button above will open the full text document at the original institutional repository in a new window.
Cover Image

An exploratory study of the experiences of refugees receiving assistance from Non-Profit Organisations (NPOs) in the City of Cape Town Metropolitean Area

The plight of refugees has become a global social problem due to continuous political unrest, war and natural disasters worldwide. People are forced to migrate to other countries for safety and better living conditions in the hope that their basic human rights will be upheld. However, many destinati...

Full description

Saved in:
Main Author: Ngwara, Kudzai
Other Authors: Abdullah, Somaya
Format: Thesis
Language:English
Published: Department of Social Development 2021
Subjects:
social development
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1867614018076672000
access_status_str Open Access
author Ngwara, Kudzai
author2 Abdullah, Somaya
author_browse Abdullah, Somaya
Ngwara, Kudzai
author_facet Abdullah, Somaya
Ngwara, Kudzai
author_sort Ngwara, Kudzai
collection Thesis
description The plight of refugees has become a global social problem due to continuous political unrest, war and natural disasters worldwide. People are forced to migrate to other countries for safety and better living conditions in the hope that their basic human rights will be upheld. However, many destinations chosen by refugees face social problems of their own and are failing to provide basic services to citizens leaving the onus of service provision on charitable or Non-Profit Organisations (NPOs). South Africa is no exception as it has become a popular destination for refugees from other African countries and Asia but is not able to adequately provide for their needs. In this situation, NPOs have taken a central role in ensuring refugees are integrated into the South Africa society. This exploratory research examined the experiences of refugees accessing services from NPOs in Cape Town. A qualitative design and purposeful sampling are used to delve deeper into the experiences of refugees to amplify their voices about service provision. Refugees from six different NPOs in Cape Town namely: Adonis Musati Project, Triangle Project, PASSOP, MRASA, VIDEFI and Kwesu Women's organisation were interviewed about their experiences of accessing services. Participants had to be recipients of one or more of the services from any of the NPOs chosen for the research study. Their experiences related to the benefits and challenges faced when accessing services from NPOs and negotiating and navigating the challenges faced in accessing services from NPOs. The study revealed that refugees benefit from services offered to them although the challenges outweigh the benefits due to lack of funding and failure to provide adequate resources. The refugees mainly needed services to help them secure employment, documentation, and access to healthcare and basic education. They needed referrals to access these services from other NPOs or government institutions otherwise it was difficult to obtain. The refugees shared their experiences and on this basis recommendations on improving the services needed to ensure basic human rights are included in this study.
format Thesis
id oai:open.uct.ac.za:11427/32889
institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:45:22Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2021
publishDateRange 2021
publishDateSort 2021
publisher Department of Social Development
publisherStr Department of Social Development
record_format dspace
source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/32889 An exploratory study of the experiences of refugees receiving assistance from Non-Profit Organisations (NPOs) in the City of Cape Town Metropolitean Area Ngwara, Kudzai Abdullah, Somaya social development The plight of refugees has become a global social problem due to continuous political unrest, war and natural disasters worldwide. People are forced to migrate to other countries for safety and better living conditions in the hope that their basic human rights will be upheld. However, many destinations chosen by refugees face social problems of their own and are failing to provide basic services to citizens leaving the onus of service provision on charitable or Non-Profit Organisations (NPOs). South Africa is no exception as it has become a popular destination for refugees from other African countries and Asia but is not able to adequately provide for their needs. In this situation, NPOs have taken a central role in ensuring refugees are integrated into the South Africa society. This exploratory research examined the experiences of refugees accessing services from NPOs in Cape Town. A qualitative design and purposeful sampling are used to delve deeper into the experiences of refugees to amplify their voices about service provision. Refugees from six different NPOs in Cape Town namely: Adonis Musati Project, Triangle Project, PASSOP, MRASA, VIDEFI and Kwesu Women's organisation were interviewed about their experiences of accessing services. Participants had to be recipients of one or more of the services from any of the NPOs chosen for the research study. Their experiences related to the benefits and challenges faced when accessing services from NPOs and negotiating and navigating the challenges faced in accessing services from NPOs. The study revealed that refugees benefit from services offered to them although the challenges outweigh the benefits due to lack of funding and failure to provide adequate resources. The refugees mainly needed services to help them secure employment, documentation, and access to healthcare and basic education. They needed referrals to access these services from other NPOs or government institutions otherwise it was difficult to obtain. The refugees shared their experiences and on this basis recommendations on improving the services needed to ensure basic human rights are included in this study. 2021-02-17T19:10:47Z 2021-02-17T19:10:47Z 2020 2021-02-17T19:10:21Z Master Thesis Masters PhD http://hdl.handle.net/11427/32889 eng application/pdf Department of Social Development Faculty of Humanities
spellingShingle social development
Ngwara, Kudzai
An exploratory study of the experiences of refugees receiving assistance from Non-Profit Organisations (NPOs) in the City of Cape Town Metropolitean Area
thesis_degree_str Doctoral
title An exploratory study of the experiences of refugees receiving assistance from Non-Profit Organisations (NPOs) in the City of Cape Town Metropolitean Area
title_full An exploratory study of the experiences of refugees receiving assistance from Non-Profit Organisations (NPOs) in the City of Cape Town Metropolitean Area
title_fullStr An exploratory study of the experiences of refugees receiving assistance from Non-Profit Organisations (NPOs) in the City of Cape Town Metropolitean Area
title_full_unstemmed An exploratory study of the experiences of refugees receiving assistance from Non-Profit Organisations (NPOs) in the City of Cape Town Metropolitean Area
title_short An exploratory study of the experiences of refugees receiving assistance from Non-Profit Organisations (NPOs) in the City of Cape Town Metropolitean Area
title_sort exploratory study of the experiences of refugees receiving assistance from non profit organisations npos in the city of cape town metropolitean area
topic social development
url http://hdl.handle.net/11427/32889
work_keys_str_mv AT ngwarakudzai anexploratorystudyoftheexperiencesofrefugeesreceivingassistancefromnonprofitorganisationsnposinthecityofcapetownmetropoliteanarea
AT ngwarakudzai exploratorystudyoftheexperiencesofrefugeesreceivingassistancefromnonprofitorganisationsnposinthecityofcapetownmetropoliteanarea

Similar Items