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Investigating the factors driving adoption of RPA in South African banking: a qualitative analysis
Background: Studies have shown that the traditional banking sector is under threat from digital banks and financial technology (fintech) organisations that can operate with a lower cost base and respond to the market faster. In response to this threat, leading banks have implemented Robotic Process...
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| Format: | Thesis |
| Language: | English |
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Department of Information Systems
2021
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