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Does the use of video improve patient satisfaction in the consent process for local-anaesthetic urological procedures?

Purpose To assess patient satisfaction with the use of Portable Video Media (PVM) for the purpose of taking informed consent for common urological outpatient procedures performed under local anaesthesia. Methods Patients undergoing the following procedures were approached for recruitment: flexible c...

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Main Author: Moore, Allison Louise
Other Authors: Howlett, Justin
Format: Thesis
Language:English
Published: Department of Surgery 2021
Subjects:
Video media
Informed consent
Patient satisfaction
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access_status_str Open Access
author Moore, Allison Louise
author2 Howlett, Justin
author_browse Howlett, Justin
Moore, Allison Louise
author_facet Howlett, Justin
Moore, Allison Louise
author_sort Moore, Allison Louise
collection Thesis
description Purpose To assess patient satisfaction with the use of Portable Video Media (PVM) for the purpose of taking informed consent for common urological outpatient procedures performed under local anaesthesia. Methods Patients undergoing the following procedures were approached for recruitment: flexible cystoscopy with or without biopsy, transrectal ultrasound-guided prostate biopsy or flexible cystoscopy with insertion or removal of a ureteric stent. Audio-visual media were developed for each procedure, with each script translated from English into isiXhosa and Afrikaans. The study involved a cross-over for each patient between Standard Verbal Consent (SVC) and PVM consent, with each patient randomised to start with SVC or PVM consent. Each of these consent-arms were assessed via a questionnaire. Results 60 patients completed participation, with PVM as the first exposure for 28 patients and 32 patients receiving SVC as their first arm of the study. When comparing the overall satisfaction between SVC and PVM consent (the total scores out of 18 for the questionnaire), patients scored significantly higher for PVM consent (M = 16.3 ± 2.4) compared to SVC (M = 15.4 ± 2.9) (p = 0.002). 92% of the total patient sample preferred PVM consent. Conclusion PVM proved superior to SVC in improving satisfaction in the consent process for common outpatient urological procedures performed under local anaesthesia.
format Thesis
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institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:33:01.081Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2021
publishDateRange 2021
publishDateSort 2021
publisher Department of Surgery
publisherStr Department of Surgery
record_format dspace
source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/33851 Does the use of video improve patient satisfaction in the consent process for local-anaesthetic urological procedures? Moore, Allison Louise Howlett, Justin Video media Informed consent Patient satisfaction Purpose To assess patient satisfaction with the use of Portable Video Media (PVM) for the purpose of taking informed consent for common urological outpatient procedures performed under local anaesthesia. Methods Patients undergoing the following procedures were approached for recruitment: flexible cystoscopy with or without biopsy, transrectal ultrasound-guided prostate biopsy or flexible cystoscopy with insertion or removal of a ureteric stent. Audio-visual media were developed for each procedure, with each script translated from English into isiXhosa and Afrikaans. The study involved a cross-over for each patient between Standard Verbal Consent (SVC) and PVM consent, with each patient randomised to start with SVC or PVM consent. Each of these consent-arms were assessed via a questionnaire. Results 60 patients completed participation, with PVM as the first exposure for 28 patients and 32 patients receiving SVC as their first arm of the study. When comparing the overall satisfaction between SVC and PVM consent (the total scores out of 18 for the questionnaire), patients scored significantly higher for PVM consent (M = 16.3 ± 2.4) compared to SVC (M = 15.4 ± 2.9) (p = 0.002). 92% of the total patient sample preferred PVM consent. Conclusion PVM proved superior to SVC in improving satisfaction in the consent process for common outpatient urological procedures performed under local anaesthesia. 2021-09-13T04:52:07Z 2021-09-13T04:52:07Z 2021 2021-09-10T10:55:29Z Master Thesis Masters MMed http://hdl.handle.net/11427/33851 eng application/pdf Department of Surgery Faculty of Health Sciences
spellingShingle Video media
Informed consent
Patient satisfaction
Moore, Allison Louise
Does the use of video improve patient satisfaction in the consent process for local-anaesthetic urological procedures?
thesis_degree_str Master's
title Does the use of video improve patient satisfaction in the consent process for local-anaesthetic urological procedures?
title_full Does the use of video improve patient satisfaction in the consent process for local-anaesthetic urological procedures?
title_fullStr Does the use of video improve patient satisfaction in the consent process for local-anaesthetic urological procedures?
title_full_unstemmed Does the use of video improve patient satisfaction in the consent process for local-anaesthetic urological procedures?
title_short Does the use of video improve patient satisfaction in the consent process for local-anaesthetic urological procedures?
title_sort does the use of video improve patient satisfaction in the consent process for local anaesthetic urological procedures
topic Video media
Informed consent
Patient satisfaction
url http://hdl.handle.net/11427/33851
work_keys_str_mv AT mooreallisonlouise doestheuseofvideoimprovepatientsatisfactionintheconsentprocessforlocalanaestheticurologicalprocedures

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