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Micro, small medium enterprise (MSMEs) and financial inclusion in Zambia

This study investigated Zambia's current financial inclusion state with specific reference to micro, small and medium enterprises (MSMEs). It also sought to determine the relationship between the age of the owner of MSME, size, literacy, gender, age, the period of operations, asymmetrical informatio...

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Main Author: Masialeti, Nalumino
Other Authors: Alhassan, Abdul Latif
Format: Thesis
Language:English
Published: Graduate School of Business (GSB) 2022
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access_status_str Open Access
author Masialeti, Nalumino
author2 Alhassan, Abdul Latif
author_browse Alhassan, Abdul Latif
Masialeti, Nalumino
author_facet Alhassan, Abdul Latif
Masialeti, Nalumino
author_sort Masialeti, Nalumino
collection Thesis
description This study investigated Zambia's current financial inclusion state with specific reference to micro, small and medium enterprises (MSMEs). It also sought to determine the relationship between the age of the owner of MSME, size, literacy, gender, age, the period of operations, asymmetrical information, and financial inclusion in Zambia. The data collected from 70 respondents comprising MSMEs owners were analysed using multiple regression, correlation analysis and descriptive statistics. The research employed dependent variables, notably access, availability, and financial services, as the dependent variable. In contrast, independent variables included the size of MSME, literacy level, income level of the owner of MSME, the period of operations and asymmetrical information. On the one hand, the empirical findings indicate a positive relationship between usage and availability of financial services, and 'MSME's age of owner, size, literacy, gender, age, operation period, asymmetrical information in Zambia. On the other hand, findings, however, also show a negative relationship between gender and financial inclusion access. Whilst a positive relationship with the remaining independent variables. Accordingly, the study concluded that financial inclusion is evident in Zambia among MSMEs. However, the primary issue is that most MSMEs do not have access to formal funding from formal financial institutions. Therefore, the study calls for policies to be put in place to help MSMEs have access to formal financing. In addition, it also proposes formalising 'women's informal sector, financial literacy roadshows for women in the informal sector, training women in digital skills to enable them to have better access to financial services and giving financial institutions targets to onboard women-led MSMEs.
format Thesis
id oai:open.uct.ac.za:11427/35858
institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:31:54.917Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2022
publishDateRange 2022
publishDateSort 2022
publisher Graduate School of Business (GSB)
publisherStr Graduate School of Business (GSB)
record_format dspace
source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/35858 Micro, small medium enterprise (MSMEs) and financial inclusion in Zambia Masialeti, Nalumino Alhassan, Abdul Latif Zambia micro, small and medium enterprises MSMEs This study investigated Zambia's current financial inclusion state with specific reference to micro, small and medium enterprises (MSMEs). It also sought to determine the relationship between the age of the owner of MSME, size, literacy, gender, age, the period of operations, asymmetrical information, and financial inclusion in Zambia. The data collected from 70 respondents comprising MSMEs owners were analysed using multiple regression, correlation analysis and descriptive statistics. The research employed dependent variables, notably access, availability, and financial services, as the dependent variable. In contrast, independent variables included the size of MSME, literacy level, income level of the owner of MSME, the period of operations and asymmetrical information. On the one hand, the empirical findings indicate a positive relationship between usage and availability of financial services, and 'MSME's age of owner, size, literacy, gender, age, operation period, asymmetrical information in Zambia. On the other hand, findings, however, also show a negative relationship between gender and financial inclusion access. Whilst a positive relationship with the remaining independent variables. Accordingly, the study concluded that financial inclusion is evident in Zambia among MSMEs. However, the primary issue is that most MSMEs do not have access to formal funding from formal financial institutions. Therefore, the study calls for policies to be put in place to help MSMEs have access to formal financing. In addition, it also proposes formalising 'women's informal sector, financial literacy roadshows for women in the informal sector, training women in digital skills to enable them to have better access to financial services and giving financial institutions targets to onboard women-led MSMEs. 2022-02-28T08:10:16Z 2022-02-28T08:10:16Z 2021 2022-02-28T08:09:54Z Master Thesis Masters MBA http://hdl.handle.net/11427/35858 eng application/pdf Graduate School of Business (GSB) Faculty of Commerce
spellingShingle Zambia
micro, small and medium enterprises
MSMEs
Masialeti, Nalumino
Micro, small medium enterprise (MSMEs) and financial inclusion in Zambia
thesis_degree_str Master's
title Micro, small medium enterprise (MSMEs) and financial inclusion in Zambia
title_full Micro, small medium enterprise (MSMEs) and financial inclusion in Zambia
title_fullStr Micro, small medium enterprise (MSMEs) and financial inclusion in Zambia
title_full_unstemmed Micro, small medium enterprise (MSMEs) and financial inclusion in Zambia
title_short Micro, small medium enterprise (MSMEs) and financial inclusion in Zambia
title_sort micro small medium enterprise msmes and financial inclusion in zambia
topic Zambia
micro, small and medium enterprises
MSMEs
url http://hdl.handle.net/11427/35858
work_keys_str_mv AT masialetinalumino microsmallmediumenterprisemsmesandfinancialinclusioninzambia