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Value co-creation in the project management industry in South Africa: implementation examined
Value creation has emerged as an integral part of project management to necessitate customer satisfaction, profitability, and long-lasting value. Value creation in the context of construction is related to the benefits that can be realised after the project is completed. There is little information...
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| Format: | Thesis |
| Language: | English |
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Department of Construction Economics and Management
2022
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| _version_ | 1867614159039889408 |
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| access_status_str | Open Access |
| author | Moshidi, Mpelegeng Mologadi |
| author2 | Cattell, Keith |
| author_browse | Cattell, Keith Moshidi, Mpelegeng Mologadi |
| author_facet | Cattell, Keith Moshidi, Mpelegeng Mologadi |
| author_sort | Moshidi, Mpelegeng Mologadi |
| collection | Thesis |
| description | Value creation has emerged as an integral part of project management to necessitate customer satisfaction, profitability, and long-lasting value. Value creation in the context of construction is related to the benefits that can be realised after the project is completed. There is little information in the literature which articulates the impediments that hinder the adoption of value co-creation for the benefit of all stakeholders. The study is concerned about why value co-creation is not a common practice in the South African project management industry. The study adopted an explanatory research design based on qualitative approach to gather data using semi-structured interview from ten (10) participants selected using purposive sampling. The study was based on a single case study and interviews were audio recorded. Data was analysed using thematic analysis using manual method on Microsoft Word document. Findings identified that impediments that hinder value co-creation in project management include project scope changes, lack of performance standards and poor communication, stakeholder involvement, lack of knowledge and unrealistic expectations. The impact of ineffective management of value outcomes include bad company reputation and financial implications. Ways to manage impediments that hinder value co-creation in project management include risk assessment, setting realistic goals, value interaction, and accountability. Recommendations are made to the project managers, project clients, project stakeholders and future researchers in the field of Project Management. |
| format | Thesis |
| id | oai:open.uct.ac.za:11427/35917 |
| institution | University of Cape Town (South Africa) |
| language | eng |
| last_indexed | 2026-06-10T12:47:36.433Z |
| license_str | Not specified — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository |
| publishDate | 2022 |
| publishDateRange | 2022 |
| publishDateSort | 2022 |
| publisher | Department of Construction Economics and Management |
| publisherStr | Department of Construction Economics and Management |
| record_format | dspace |
| source_str | UCTD — University of Cape Town Open Access Repository |
| spelling | oai:open.uct.ac.za:11427/35917 Value co-creation in the project management industry in South Africa: implementation examined Moshidi, Mpelegeng Mologadi Cattell, Keith Project Management Value creation has emerged as an integral part of project management to necessitate customer satisfaction, profitability, and long-lasting value. Value creation in the context of construction is related to the benefits that can be realised after the project is completed. There is little information in the literature which articulates the impediments that hinder the adoption of value co-creation for the benefit of all stakeholders. The study is concerned about why value co-creation is not a common practice in the South African project management industry. The study adopted an explanatory research design based on qualitative approach to gather data using semi-structured interview from ten (10) participants selected using purposive sampling. The study was based on a single case study and interviews were audio recorded. Data was analysed using thematic analysis using manual method on Microsoft Word document. Findings identified that impediments that hinder value co-creation in project management include project scope changes, lack of performance standards and poor communication, stakeholder involvement, lack of knowledge and unrealistic expectations. The impact of ineffective management of value outcomes include bad company reputation and financial implications. Ways to manage impediments that hinder value co-creation in project management include risk assessment, setting realistic goals, value interaction, and accountability. Recommendations are made to the project managers, project clients, project stakeholders and future researchers in the field of Project Management. 2022-03-04T09:04:11Z 2022-03-04T09:04:11Z 2021 2022-03-04T09:03:45Z Master Thesis Masters MSc http://hdl.handle.net/11427/35917 eng application/pdf Department of Construction Economics and Management Faculty of Engineering and the Built Environment |
| spellingShingle | Project Management Moshidi, Mpelegeng Mologadi Value co-creation in the project management industry in South Africa: implementation examined |
| thesis_degree_str | Master's |
| title | Value co-creation in the project management industry in South Africa: implementation examined |
| title_full | Value co-creation in the project management industry in South Africa: implementation examined |
| title_fullStr | Value co-creation in the project management industry in South Africa: implementation examined |
| title_full_unstemmed | Value co-creation in the project management industry in South Africa: implementation examined |
| title_short | Value co-creation in the project management industry in South Africa: implementation examined |
| title_sort | value co creation in the project management industry in south africa implementation examined |
| topic | Project Management |
| url | http://hdl.handle.net/11427/35917 |
| work_keys_str_mv | AT moshidimpelegengmologadi valuecocreationintheprojectmanagementindustryinsouthafricaimplementationexamined |