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Promoting the communication participation of vision impaired persons via digital inclusion: the role of a mobile network operator's processes

This study aims to determine how the processes of a mobile network operator (MNO) promote or hinder the digital inclusion of vision impaired persons in South Africa. It draws on the Diffusion of Innovation (DOI) theory and concepts in Inclusive Design, as well as the Social Model of Disability. View...

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Bibliographic Details
Main Author: Smit, Karen
Other Authors: Lorenzo, Theresa
Format: Thesis
Language:English
Published: Department of Construction Economics and Management 2022
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