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Organizational learning and knowledge management: application within the Kwazulu- Natal department of public works

Organizations invest millions in planning for investments and projects and apportion very little to nothing for evaluating and learning from them. This study reviewed the current knowledge management practices, particularly project closeout information at the KwaZulu-Natal Department of Public Works...

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Main Author: Khumalo, Sbongumusa Zimisele
Other Authors: Massyn, Mark
Format: Thesis
Language:English
Published: Department of Construction Economics and Management 2022
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access_status_str Open Access
author Khumalo, Sbongumusa Zimisele
author2 Massyn, Mark
author_browse Khumalo, Sbongumusa Zimisele
Massyn, Mark
author_facet Massyn, Mark
Khumalo, Sbongumusa Zimisele
author_sort Khumalo, Sbongumusa Zimisele
collection Thesis
description Organizations invest millions in planning for investments and projects and apportion very little to nothing for evaluating and learning from them. This study reviewed the current knowledge management practices, particularly project closeout information at the KwaZulu-Natal Department of Public Works. This report provides a review and interpretation of knowledge management literatures in the project environment with a focus on the project closeout stage and the role and value that lessons learnt from post project reviews could potentially provide to project teams to improve current and future project implementation efficiency. A qualitative research approach, using thematic analysis and interpretive philosophy was used to analyse the data collected in this study. Semi-structured interviews, along with a survey questionnaire, were conducted with a selected sample of construction project managers and portfolio managers. Furthermore, the results of this study indicate that project managers see the value in cross project learning and senior management must have a structured knowledge management system in place that supports sharing of information and cross project learning that if implemented efficiently can aid in improving the performance and outputs for current and future projects. The proposed study will contribute to the fields of project management, cross project learning and knowledge management in the project environment. The study will look at means of fostering and improving the existing learning platforms within organizations with the aim of growing the organization's capacity and project implementation efficiency.
format Thesis
id oai:open.uct.ac.za:11427/36469
institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:33:05.164Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2022
publishDateRange 2022
publishDateSort 2022
publisher Department of Construction Economics and Management
publisherStr Department of Construction Economics and Management
record_format dspace
source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/36469 Organizational learning and knowledge management: application within the Kwazulu- Natal department of public works Khumalo, Sbongumusa Zimisele Massyn, Mark Project Management Organizations invest millions in planning for investments and projects and apportion very little to nothing for evaluating and learning from them. This study reviewed the current knowledge management practices, particularly project closeout information at the KwaZulu-Natal Department of Public Works. This report provides a review and interpretation of knowledge management literatures in the project environment with a focus on the project closeout stage and the role and value that lessons learnt from post project reviews could potentially provide to project teams to improve current and future project implementation efficiency. A qualitative research approach, using thematic analysis and interpretive philosophy was used to analyse the data collected in this study. Semi-structured interviews, along with a survey questionnaire, were conducted with a selected sample of construction project managers and portfolio managers. Furthermore, the results of this study indicate that project managers see the value in cross project learning and senior management must have a structured knowledge management system in place that supports sharing of information and cross project learning that if implemented efficiently can aid in improving the performance and outputs for current and future projects. The proposed study will contribute to the fields of project management, cross project learning and knowledge management in the project environment. The study will look at means of fostering and improving the existing learning platforms within organizations with the aim of growing the organization's capacity and project implementation efficiency. 2022-06-20T08:01:40Z 2022-06-20T08:01:40Z 2022 2022-06-20T07:59:55Z Master Thesis Masters MSc http://hdl.handle.net/11427/36469 eng application/pdf Department of Construction Economics and Management Faculty of Engineering and the Built Environment
spellingShingle Project Management
Khumalo, Sbongumusa Zimisele
Organizational learning and knowledge management: application within the Kwazulu- Natal department of public works
thesis_degree_str Master's
title Organizational learning and knowledge management: application within the Kwazulu- Natal department of public works
title_full Organizational learning and knowledge management: application within the Kwazulu- Natal department of public works
title_fullStr Organizational learning and knowledge management: application within the Kwazulu- Natal department of public works
title_full_unstemmed Organizational learning and knowledge management: application within the Kwazulu- Natal department of public works
title_short Organizational learning and knowledge management: application within the Kwazulu- Natal department of public works
title_sort organizational learning and knowledge management application within the kwazulu natal department of public works
topic Project Management
url http://hdl.handle.net/11427/36469
work_keys_str_mv AT khumalosbongumusazimisele organizationallearningandknowledgemanagementapplicationwithinthekwazulunataldepartmentofpublicworks