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A sequential explanatory mixed methods investigation of e-government outcomes evaluation practice in developing countries: South Africa as context
E-government has become de rigueur in public service delivery. Attendant to the growing adoption is the need to establish the extent to which investments are yielding desired outcomes and how the services can be improved. E-government evaluation is, therefore, an important research problem— more so...
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| Format: | Thesis |
| Language: | English |
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Department of Information Systems
2022
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