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The value of Enterprise Resource Planning (ERP) Systems in Companies: Case study of Lesotho

While modern organisations are pressurised to invest in the latest Information Technology (IT) to keep abreast with the competitive global market, today's operational processes and supply chains also require systems that are capable of handling complex business functions. As a result, companies are...

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Main Author: Talasi, Teboho
Other Authors: Seymour, Lisa
Format: Thesis
Language:English
Published: Department of Information Systems 2023
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access_status_str Open Access
author Talasi, Teboho
author2 Seymour, Lisa
author_browse Seymour, Lisa
Talasi, Teboho
author_facet Seymour, Lisa
Talasi, Teboho
author_sort Talasi, Teboho
collection Thesis
description While modern organisations are pressurised to invest in the latest Information Technology (IT) to keep abreast with the competitive global market, today's operational processes and supply chains also require systems that are capable of handling complex business functions. As a result, companies are investing in complex Information Systems (IS) such as Enterprise Resource Planning systems (ERPs) to cope with the dynamic business environment. Despite the continued popularity of ERPs, the literature has shown that ERP failure is a major challenge facing organisations. Findings concerning the benefits that organisations accrue from the implementation of ERPs are mixed. Nevertheless, companies invest a considerable amount of money into these systems, expecting a return on investment. The purpose of this research was to explain how ERP systems provide value to companies. An online survey strategy was used for collecting data from companies in Lesotho. The empirical results of this study confirmed a strong association between the use of ERP and ERP value, and the improvement of business processes and ERP value. This finding also emphasised the importance of organisational culture and training. The significance of this research lay in description of Lesotho context.
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institution University of Cape Town (South Africa)
language eng
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2023
publishDateRange 2023
publishDateSort 2023
publisher Department of Information Systems
publisherStr Department of Information Systems
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source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/37374 The value of Enterprise Resource Planning (ERP) Systems in Companies: Case study of Lesotho Talasi, Teboho Seymour, Lisa Information Systems While modern organisations are pressurised to invest in the latest Information Technology (IT) to keep abreast with the competitive global market, today's operational processes and supply chains also require systems that are capable of handling complex business functions. As a result, companies are investing in complex Information Systems (IS) such as Enterprise Resource Planning systems (ERPs) to cope with the dynamic business environment. Despite the continued popularity of ERPs, the literature has shown that ERP failure is a major challenge facing organisations. Findings concerning the benefits that organisations accrue from the implementation of ERPs are mixed. Nevertheless, companies invest a considerable amount of money into these systems, expecting a return on investment. The purpose of this research was to explain how ERP systems provide value to companies. An online survey strategy was used for collecting data from companies in Lesotho. The empirical results of this study confirmed a strong association between the use of ERP and ERP value, and the improvement of business processes and ERP value. This finding also emphasised the importance of organisational culture and training. The significance of this research lay in description of Lesotho context. 2023-03-13T09:59:57Z 2023-03-13T09:59:57Z 2022 2023-02-21T07:21:53Z Master Thesis Masters MCom http://hdl.handle.net/11427/37374 eng application/pdf Department of Information Systems Faculty of Commerce
spellingShingle Information Systems
Talasi, Teboho
The value of Enterprise Resource Planning (ERP) Systems in Companies: Case study of Lesotho
thesis_degree_str Master's
title The value of Enterprise Resource Planning (ERP) Systems in Companies: Case study of Lesotho
title_full The value of Enterprise Resource Planning (ERP) Systems in Companies: Case study of Lesotho
title_fullStr The value of Enterprise Resource Planning (ERP) Systems in Companies: Case study of Lesotho
title_full_unstemmed The value of Enterprise Resource Planning (ERP) Systems in Companies: Case study of Lesotho
title_short The value of Enterprise Resource Planning (ERP) Systems in Companies: Case study of Lesotho
title_sort value of enterprise resource planning erp systems in companies case study of lesotho
topic Information Systems
url http://hdl.handle.net/11427/37374
work_keys_str_mv AT talasiteboho thevalueofenterpriseresourceplanningerpsystemsincompaniescasestudyoflesotho
AT talasiteboho valueofenterpriseresourceplanningerpsystemsincompaniescasestudyoflesotho