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Exploring employee well-being among precarious (fixed-term) call center workers

Organisations have readily adopted alternative forms of work that deviate from the traditional standard employment relationship. Temporary employment or fixed-term employment has become a norm, especially in the call centre industry. In addition to the call centre environment being a major contribut...

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Bibliographic Details
Main Author: Kortman, Carmalita
Other Authors: Mulenga, Chao Nkhungulu
Format: Thesis
Language:English
Published: Organisational Psychology 2023
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