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Investigating The Effect of Project Management Maturity on Project Success

This study set out to look at the effects that project management maturity has on the project management success in the hope that knowledge of the effects that project management maturity has on ZESCO a Zambian Company project success will highlight the capability deficiency areas that the corporati...

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Main Author: Mwanza, Paul
Other Authors: Windapo, Abimbola
Format: Thesis
Language:English
Published: Department of Construction Economics and Management 2023
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access_status_str Open Access
author Mwanza, Paul
author2 Windapo, Abimbola
author_browse Mwanza, Paul
Windapo, Abimbola
author_facet Windapo, Abimbola
Mwanza, Paul
author_sort Mwanza, Paul
collection Thesis
description This study set out to look at the effects that project management maturity has on the project management success in the hope that knowledge of the effects that project management maturity has on ZESCO a Zambian Company project success will highlight the capability deficiency areas that the corporation has and in turn enable recommendation for improvement. The study was exploratory in nature, it took a positivistic paradigm with a deductive approach and a quantitative research design. A case study strategy was used to help in answering the question of maturity effect on project success. The study discovered that the corporation did not perform well on both cost performance and schedule performance whereas it performed well on quality and customer/stakeholder satisfaction. Using the Project Management Maturity Model (ProMMM) competence areas of Experience, Culture, Application and Process as a measure of maturity on a scale of 1-4, the study establishes that ZESCO performed poorly on project application and experience a sign of staff lacking skills and experience to drive effective Projects; the organization performed well on both culture and processes a sign of belief in project management. The Corporation was benchmarked to be at level 2.6 an Improving Novice who still is experimenting with Project Management. The study also established that there was no correlation between ZESCO project management maturity level and project management success, a correlation was found between project management maturity with project quality and Customer Satisfaction. It is recommended that a further study be conducted to ascertain if there are other competence areas that affect maturity other than the ProMMM four attributes and also to conduct a detailed research as to why personnel seem not to appreciate use of project tools.
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institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:51:13.413Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2023
publishDateRange 2023
publishDateSort 2023
publisher Department of Construction Economics and Management
publisherStr Department of Construction Economics and Management
record_format dspace
source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/38091 Investigating The Effect of Project Management Maturity on Project Success Mwanza, Paul Windapo, Abimbola Project Management This study set out to look at the effects that project management maturity has on the project management success in the hope that knowledge of the effects that project management maturity has on ZESCO a Zambian Company project success will highlight the capability deficiency areas that the corporation has and in turn enable recommendation for improvement. The study was exploratory in nature, it took a positivistic paradigm with a deductive approach and a quantitative research design. A case study strategy was used to help in answering the question of maturity effect on project success. The study discovered that the corporation did not perform well on both cost performance and schedule performance whereas it performed well on quality and customer/stakeholder satisfaction. Using the Project Management Maturity Model (ProMMM) competence areas of Experience, Culture, Application and Process as a measure of maturity on a scale of 1-4, the study establishes that ZESCO performed poorly on project application and experience a sign of staff lacking skills and experience to drive effective Projects; the organization performed well on both culture and processes a sign of belief in project management. The Corporation was benchmarked to be at level 2.6 an Improving Novice who still is experimenting with Project Management. The study also established that there was no correlation between ZESCO project management maturity level and project management success, a correlation was found between project management maturity with project quality and Customer Satisfaction. It is recommended that a further study be conducted to ascertain if there are other competence areas that affect maturity other than the ProMMM four attributes and also to conduct a detailed research as to why personnel seem not to appreciate use of project tools. 2023-07-12T13:14:29Z 2023-07-12T13:14:29Z 2023 2023-07-12T13:13:56Z Master Thesis Masters MSc http://hdl.handle.net/11427/38091 eng application/pdf Department of Construction Economics and Management Faculty of Engineering and the Built Environment
spellingShingle Project Management
Mwanza, Paul
Investigating The Effect of Project Management Maturity on Project Success
thesis_degree_str Master's
title Investigating The Effect of Project Management Maturity on Project Success
title_full Investigating The Effect of Project Management Maturity on Project Success
title_fullStr Investigating The Effect of Project Management Maturity on Project Success
title_full_unstemmed Investigating The Effect of Project Management Maturity on Project Success
title_short Investigating The Effect of Project Management Maturity on Project Success
title_sort investigating the effect of project management maturity on project success
topic Project Management
url http://hdl.handle.net/11427/38091
work_keys_str_mv AT mwanzapaul investigatingtheeffectofprojectmanagementmaturityonprojectsuccess