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Development of a prototype for user-driven email classification

Enormous volumes of email are proliferated around the world every day, and a significant number of users believe that a large proportion of their time is being wasted dealing with the resultant inbox 'flooding'. This research studies existing email classification techniques which aim to reduce the...

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Bibliographic Details
Main Author: Wessels, David Johann
Other Authors: Marsden, Gary
Format: Thesis
Language:English
Published: Department of Computer Science 2024
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access_status_str Open Access
author Wessels, David Johann
author2 Marsden, Gary
author_browse Marsden, Gary
Wessels, David Johann
author_facet Marsden, Gary
Wessels, David Johann
author_sort Wessels, David Johann
collection Thesis
description Enormous volumes of email are proliferated around the world every day, and a significant number of users believe that a large proportion of their time is being wasted dealing with the resultant inbox 'flooding'. This research studies existing email classification techniques which aim to reduce the burden of the burgeoning inbox. It then develops the first iteration of a prototype which makes use of sender-assisted classification techniques, having used HCI investigative techniques to develop a set of improvements to existing email clients. This prototype is then evaluated. The suggested improvements are incorporated into a second prototype based on the recommendations from the first prototype.
format Thesis
id oai:open.uct.ac.za:11427/39387
institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:48:38.582Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2024
publishDateRange 2024
publishDateSort 2024
publisher Department of Computer Science
publisherStr Department of Computer Science
record_format dspace
source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/39387 Development of a prototype for user-driven email classification Wessels, David Johann Marsden, Gary Computer Science Enormous volumes of email are proliferated around the world every day, and a significant number of users believe that a large proportion of their time is being wasted dealing with the resultant inbox 'flooding'. This research studies existing email classification techniques which aim to reduce the burden of the burgeoning inbox. It then develops the first iteration of a prototype which makes use of sender-assisted classification techniques, having used HCI investigative techniques to develop a set of improvements to existing email clients. This prototype is then evaluated. The suggested improvements are incorporated into a second prototype based on the recommendations from the first prototype. 2024-04-12T07:06:32Z 2024-04-12T07:06:32Z 2008 2024-04-12T07:03:16Z Thesis / Dissertation Masters MSc http://hdl.handle.net/11427/39387 eng application/pdf Department of Computer Science Faculty of Science
spellingShingle Computer Science
Wessels, David Johann
Development of a prototype for user-driven email classification
thesis_degree_str Master's
title Development of a prototype for user-driven email classification
title_full Development of a prototype for user-driven email classification
title_fullStr Development of a prototype for user-driven email classification
title_full_unstemmed Development of a prototype for user-driven email classification
title_short Development of a prototype for user-driven email classification
title_sort development of a prototype for user driven email classification
topic Computer Science
url http://hdl.handle.net/11427/39387
work_keys_str_mv AT wesselsdavidjohann developmentofaprototypeforuserdrivenemailclassification