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The fourth industrial revolution and the skills mismatch within the Business Analysis Profession

This study describes the skills mismatch within the Business Analysis profession during the Fourth Industrial Revolution. The Business Analysis profession is a new information systems field that emerged in the early 1990s and requires extensive research. The Fourth Industrial Revolution is projected...

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Main Author: Mukozho, Denise
Other Authors: Seymour, Lisa
Format: Thesis
Language:English
Published: Department of Information Systems 2024
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access_status_str Open Access
author Mukozho, Denise
author2 Seymour, Lisa
author_browse Mukozho, Denise
Seymour, Lisa
author_facet Seymour, Lisa
Mukozho, Denise
author_sort Mukozho, Denise
collection Thesis
description This study describes the skills mismatch within the Business Analysis profession during the Fourth Industrial Revolution. The Business Analysis profession is a new information systems field that emerged in the early 1990s and requires extensive research. The Fourth Industrial Revolution is projected to result in a skills mismatch. This study uses the Business Analysis Competency Model, Social Cognitive Career Theory and a mixed-methods research design to develop a framework for describing the skills mismatch within the Business Analysis profession. Reviewed literature highlighted four key categories of skills (technical, business, personal/attitudinal and interpersonal skills). The study found that there are various mismatches between current and future roles. Personal, interpersonal, and business skills are relatively constant between the two roles whereas technical skills show significant mismatches between the current and future roles. This study proposes a skills mismatch framework for addressing a possible Fourth Industrial Revolution-induced skills mismatch.
format Thesis
id oai:open.uct.ac.za:11427/39711
institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:33:48.261Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2024
publishDateRange 2024
publishDateSort 2024
publisher Department of Information Systems
publisherStr Department of Information Systems
record_format dspace
source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/39711 The fourth industrial revolution and the skills mismatch within the Business Analysis Profession Mukozho, Denise Seymour, Lisa Information Systems This study describes the skills mismatch within the Business Analysis profession during the Fourth Industrial Revolution. The Business Analysis profession is a new information systems field that emerged in the early 1990s and requires extensive research. The Fourth Industrial Revolution is projected to result in a skills mismatch. This study uses the Business Analysis Competency Model, Social Cognitive Career Theory and a mixed-methods research design to develop a framework for describing the skills mismatch within the Business Analysis profession. Reviewed literature highlighted four key categories of skills (technical, business, personal/attitudinal and interpersonal skills). The study found that there are various mismatches between current and future roles. Personal, interpersonal, and business skills are relatively constant between the two roles whereas technical skills show significant mismatches between the current and future roles. This study proposes a skills mismatch framework for addressing a possible Fourth Industrial Revolution-induced skills mismatch. 2024-05-27T08:42:44Z 2024-05-27T08:42:44Z 2023 2024-05-22T09:02:39Z Thesis / Dissertation Masters MCom http://hdl.handle.net/11427/39711 eng application/pdf Department of Information Systems Faculty of Commerce
spellingShingle Information Systems
Mukozho, Denise
The fourth industrial revolution and the skills mismatch within the Business Analysis Profession
thesis_degree_str Master's
title The fourth industrial revolution and the skills mismatch within the Business Analysis Profession
title_full The fourth industrial revolution and the skills mismatch within the Business Analysis Profession
title_fullStr The fourth industrial revolution and the skills mismatch within the Business Analysis Profession
title_full_unstemmed The fourth industrial revolution and the skills mismatch within the Business Analysis Profession
title_short The fourth industrial revolution and the skills mismatch within the Business Analysis Profession
title_sort fourth industrial revolution and the skills mismatch within the business analysis profession
topic Information Systems
url http://hdl.handle.net/11427/39711
work_keys_str_mv AT mukozhodenise thefourthindustrialrevolutionandtheskillsmismatchwithinthebusinessanalysisprofession
AT mukozhodenise fourthindustrialrevolutionandtheskillsmismatchwithinthebusinessanalysisprofession