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Community-centred network management for community wireless networks (CWNs)

Community wireless networks (CWNs) have emerged as a viable solution for addressing connectivity challenges in remote areas by fostering resource shar ing and local infrastructure management. The complexity of technical network management hinders the sustainability of CWNs, despite their significanc...

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Main Author: Iitumba, Ndinelao
Other Authors: Densmore, Melissa
Format: Thesis
Language:English
Published: Department of Computer Science 2025
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access_status_str Open Access
author Iitumba, Ndinelao
author2 Densmore, Melissa
author_browse Densmore, Melissa
Iitumba, Ndinelao
author_facet Densmore, Melissa
Iitumba, Ndinelao
author_sort Iitumba, Ndinelao
collection Thesis
description Community wireless networks (CWNs) have emerged as a viable solution for addressing connectivity challenges in remote areas by fostering resource shar ing and local infrastructure management. The complexity of technical network management hinders the sustainability of CWNs, despite their significance in connecting underserved communities. Advancements in deployment have not fully addressed the ongoing reliance on external expertise for maintenance, pos ing a significant challenge. Training, while a potential solution, proves costly and faces difficulties in ensuring long-term self-sufficiency among community members. This dissertation aims to contribute to the sustainability of CWNs by identifying the challenges faced by local network operators and simplifying the technical network management process. Drawing from the literature on In formation and Communication Technologies for Development (ICT4D), which emphasises designing with and for communities, an investigation into CWN management interfaces was conducted. This research employed a community co-design approach, focusing on CWNs in South Africa and India, to identify the challenges and needs of community wireless network local operators. Uti lizing contextual inquiry, semi-structured interviews, co-design workshops, and observations, qualitative data on the current challenges faced by CWN man agement tools was gathered. Through workshops and prototyping sessions with stakeholders in India and South Africa, network operators and users were en gaged to reimagine and co-design Network Management Interfaces (NMIs) that empower local network operators to monitor and manage their networks effec tively, thereby reducing dependency on external support. Findings highlight diverse network management approaches, revealing difficulties in technical ca pacity building, troubleshooting, and prototyping. Designing NMIs with local network operators' insights and skills is crucial for CWN sustainability. This dissertation outlines design opportunities to improve network management in terfaces for CWNs, fostering network resilience for critical infrastructures.
format Thesis
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institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:34:39.078Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2025
publishDateRange 2025
publishDateSort 2025
publisher Department of Computer Science
publisherStr Department of Computer Science
record_format dspace
source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/40938 Community-centred network management for community wireless networks (CWNs) Iitumba, Ndinelao Densmore, Melissa Community-Centred Network Management Community Wireless Networks CWNs Community wireless networks (CWNs) have emerged as a viable solution for addressing connectivity challenges in remote areas by fostering resource shar ing and local infrastructure management. The complexity of technical network management hinders the sustainability of CWNs, despite their significance in connecting underserved communities. Advancements in deployment have not fully addressed the ongoing reliance on external expertise for maintenance, pos ing a significant challenge. Training, while a potential solution, proves costly and faces difficulties in ensuring long-term self-sufficiency among community members. This dissertation aims to contribute to the sustainability of CWNs by identifying the challenges faced by local network operators and simplifying the technical network management process. Drawing from the literature on In formation and Communication Technologies for Development (ICT4D), which emphasises designing with and for communities, an investigation into CWN management interfaces was conducted. This research employed a community co-design approach, focusing on CWNs in South Africa and India, to identify the challenges and needs of community wireless network local operators. Uti lizing contextual inquiry, semi-structured interviews, co-design workshops, and observations, qualitative data on the current challenges faced by CWN man agement tools was gathered. Through workshops and prototyping sessions with stakeholders in India and South Africa, network operators and users were en gaged to reimagine and co-design Network Management Interfaces (NMIs) that empower local network operators to monitor and manage their networks effec tively, thereby reducing dependency on external support. Findings highlight diverse network management approaches, revealing difficulties in technical ca pacity building, troubleshooting, and prototyping. Designing NMIs with local network operators' insights and skills is crucial for CWN sustainability. This dissertation outlines design opportunities to improve network management in terfaces for CWNs, fostering network resilience for critical infrastructures. 2025-02-12T13:35:47Z 2025-02-12T13:35:47Z 2024 2025-02-12T13:30:24Z Thesis / Dissertation Masters MSc http://hdl.handle.net/11427/40938 eng application/pdf Department of Computer Science Faculty of Science University of Cape Town
spellingShingle Community-Centred Network Management
Community Wireless Networks
CWNs
Iitumba, Ndinelao
Community-centred network management for community wireless networks (CWNs)
thesis_degree_str Master's
title Community-centred network management for community wireless networks (CWNs)
title_full Community-centred network management for community wireless networks (CWNs)
title_fullStr Community-centred network management for community wireless networks (CWNs)
title_full_unstemmed Community-centred network management for community wireless networks (CWNs)
title_short Community-centred network management for community wireless networks (CWNs)
title_sort community centred network management for community wireless networks cwns
topic Community-Centred Network Management
Community Wireless Networks
CWNs
url http://hdl.handle.net/11427/40938
work_keys_str_mv AT iitumbandinelao communitycentrednetworkmanagementforcommunitywirelessnetworkscwns