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Personnel selection practice in South Africa: which tools are Human Resources practitioners using and why?

Personnel selection is a critical organisational process with significant implications for worker performance and organisational outcomes. However, existing research reveals a persistent science-practitioner gap, where Human Resources (HR) professionals often select personnel assessment tools based...

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Main Author: Buley, Stella
Other Authors: De Kock, Francois
Format: Thesis
Language:English
English
Published: Organisational Psychology 2025
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access_status_str Open Access
author Buley, Stella
author2 De Kock, Francois
author_browse Buley, Stella
De Kock, Francois
author_facet De Kock, Francois
Buley, Stella
author_sort Buley, Stella
collection Thesis
description Personnel selection is a critical organisational process with significant implications for worker performance and organisational outcomes. However, existing research reveals a persistent science-practitioner gap, where Human Resources (HR) professionals often select personnel assessment tools based on factors other than predictive validity. This study investigates personnel selection practices in South Africa, a context with limited existing research, to understand current trends and the factors influencing HR practitioners' selection tool choices. Employing institutional theory as a theoretical framework, the research addresses two primary research questions: (1) What personnel selection practices are currently being used by HR practitioners in South Africa, and how do these compare to North American samples? and (2) To what extent do perceptual factors such as assessment tool diffusion, legality, applicant reactions, organisational self-promotion, predictive validity, and costs (i.e., utility) influence selection procedure choices? Quantitative survey data were obtained from HR professionals (N = 62) in South Africa to shed light upon the selection procedures being used in practice and why practitioners prefer certain methods over others. Analysis found markedly higher usage rates of selection procedures in South Africa in comparison to other samples, specifically regarding psychometric assessments. Factors relating to the extent to which a procedure is perceived as highly diffused and legally defensible were most salient to South African HR practitioners. Findings offer insights into the current state of assessment practices and potential areas for improvement.
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institution University of Cape Town (South Africa)
language English
eng
last_indexed 2026-06-10T12:32:17.361Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2025
publishDateRange 2025
publishDateSort 2025
publisher Organisational Psychology
publisherStr Organisational Psychology
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source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/42141 Personnel selection practice in South Africa: which tools are Human Resources practitioners using and why? Buley, Stella De Kock, Francois Human Resource South Africa Personnel selection Personnel selection is a critical organisational process with significant implications for worker performance and organisational outcomes. However, existing research reveals a persistent science-practitioner gap, where Human Resources (HR) professionals often select personnel assessment tools based on factors other than predictive validity. This study investigates personnel selection practices in South Africa, a context with limited existing research, to understand current trends and the factors influencing HR practitioners' selection tool choices. Employing institutional theory as a theoretical framework, the research addresses two primary research questions: (1) What personnel selection practices are currently being used by HR practitioners in South Africa, and how do these compare to North American samples? and (2) To what extent do perceptual factors such as assessment tool diffusion, legality, applicant reactions, organisational self-promotion, predictive validity, and costs (i.e., utility) influence selection procedure choices? Quantitative survey data were obtained from HR professionals (N = 62) in South Africa to shed light upon the selection procedures being used in practice and why practitioners prefer certain methods over others. Analysis found markedly higher usage rates of selection procedures in South Africa in comparison to other samples, specifically regarding psychometric assessments. Factors relating to the extent to which a procedure is perceived as highly diffused and legally defensible were most salient to South African HR practitioners. Findings offer insights into the current state of assessment practices and potential areas for improvement. 2025-11-07T07:54:53Z 2025-11-07T07:54:53Z 2025 2025-11-07T07:52:36Z Thesis / Dissertation Masters Masters http://hdl.handle.net/11427/42141 en eng application/pdf Organisational Psychology Faculty of Commerce University of Cape Town
spellingShingle Human Resource
South Africa
Personnel selection
Buley, Stella
Personnel selection practice in South Africa: which tools are Human Resources practitioners using and why?
thesis_degree_str Master's
title Personnel selection practice in South Africa: which tools are Human Resources practitioners using and why?
title_full Personnel selection practice in South Africa: which tools are Human Resources practitioners using and why?
title_fullStr Personnel selection practice in South Africa: which tools are Human Resources practitioners using and why?
title_full_unstemmed Personnel selection practice in South Africa: which tools are Human Resources practitioners using and why?
title_short Personnel selection practice in South Africa: which tools are Human Resources practitioners using and why?
title_sort personnel selection practice in south africa which tools are human resources practitioners using and why
topic Human Resource
South Africa
Personnel selection
url http://hdl.handle.net/11427/42141
work_keys_str_mv AT buleystella personnelselectionpracticeinsouthafricawhichtoolsarehumanresourcespractitionersusingandwhy