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The social media value framework: development and validation of a conceptual framework for social media engagement and value creation

As social media sites continue to dominate attention, consumers are overwhelmed with content, campaigns and information in today's virtual world. How do brands and marketers stand out and ensure that their social media communications result in value creation? Engagement and the intent to engage are...

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Bibliographic Details
Main Author: Littlewood, Kerry
Other Authors: Bick, Geoff
Format: Thesis
Language:English
English
Published: Graduate School of Business (GSB) 2025
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