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Assessing vicarious traumatisation and utilisation of psychological support services amongst prehospital emergency care providers in Limpopo Emergency Medical Services: a cross-sectional survey

Introduction: Emergency Medical Services (EMS) providers face frequent exposure to traumatic incidents. Such exposure can cause vicarious trauma (VT), a psychological condition characterized by symptoms akin to post-traumatic stress disorder (PTSD). VT affects individuals empathetically engaged with...

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Main Author: Morudu, David Moraka
Other Authors: Saunders, Colleen
Format: Thesis
Language:English
English
Published: Division of Emergency Medicine 2026
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access_status_str Open Access
author Morudu, David Moraka
author2 Saunders, Colleen
author_browse Morudu, David Moraka
Saunders, Colleen
author_facet Saunders, Colleen
Morudu, David Moraka
author_sort Morudu, David Moraka
collection Thesis
description Introduction: Emergency Medical Services (EMS) providers face frequent exposure to traumatic incidents. Such exposure can cause vicarious trauma (VT), a psychological condition characterized by symptoms akin to post-traumatic stress disorder (PTSD). VT affects individuals empathetically engaged with trauma survivors, resulting in emotional, cognitive, and physical impacts that may lead to burnout. The Vicarious Trauma Scale (VTS) is a validated tool for assessing vicarious trauma. The aim of this study was to measure distress and exposure to VT, and to describe the awareness and utilisation of psychological support services (PSS), by EMS providers in Limpopo Government EMS, South Africa. Methods: A narrative review of the literature pertaining to vicarious trauma and the utilisation of psychological support services among prehospital emergency care providers is provided in Part A. Part B describes an observational cross-sectional study employed a self-administered, anonymous questionnaire incorporating the VTS and Satisfaction with Work Scale in EMS personnel in Limpopo province, South Africa. Results: Of the 258 participants (mean age: 46.2 ± 5.8 years), 58.5% were male, and 77.5% were employed in clinical or operational roles. The average VTS score was 36.6 ± 8.6, with 29.8% of participants falling into the high VT category. While 82.6% reported being exposed to distressing material, only 16.3% found it challenging to cope. Job satisfaction was moderate, with a mean score of 23.4 ± 6.0, and 65.5% considered their job to be ideal. Common coping strategies included listening to music (65.5%), reading (62.8%), and participating in debriefing sessions (55.0%). However, 61.2% were not aware of available PSS, and only 11.6% had utilized them. Regression analysis indicated that being female, along with the use of alcohol and non-prescription medications, was associated with higher VTS scores, while age and job satisfaction were linked to lower scores. Conclusion: Limpopo EMS providers encounter VT, yet PSS use seems low, indicating a major gap in mental health interventions, hence the need for removal of access and utilization barriers to ensure well-being of providers and quality of patient care.
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institution University of Cape Town (South Africa)
language English
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last_indexed 2026-06-10T12:31:58.458Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2026
publishDateRange 2026
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publisher Division of Emergency Medicine
publisherStr Division of Emergency Medicine
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spelling oai:open.uct.ac.za:11427/42513 Assessing vicarious traumatisation and utilisation of psychological support services amongst prehospital emergency care providers in Limpopo Emergency Medical Services: a cross-sectional survey Morudu, David Moraka Saunders, Colleen Khoza, Tshikani Limpopo Emergency Medical Services Introduction: Emergency Medical Services (EMS) providers face frequent exposure to traumatic incidents. Such exposure can cause vicarious trauma (VT), a psychological condition characterized by symptoms akin to post-traumatic stress disorder (PTSD). VT affects individuals empathetically engaged with trauma survivors, resulting in emotional, cognitive, and physical impacts that may lead to burnout. The Vicarious Trauma Scale (VTS) is a validated tool for assessing vicarious trauma. The aim of this study was to measure distress and exposure to VT, and to describe the awareness and utilisation of psychological support services (PSS), by EMS providers in Limpopo Government EMS, South Africa. Methods: A narrative review of the literature pertaining to vicarious trauma and the utilisation of psychological support services among prehospital emergency care providers is provided in Part A. Part B describes an observational cross-sectional study employed a self-administered, anonymous questionnaire incorporating the VTS and Satisfaction with Work Scale in EMS personnel in Limpopo province, South Africa. Results: Of the 258 participants (mean age: 46.2 ± 5.8 years), 58.5% were male, and 77.5% were employed in clinical or operational roles. The average VTS score was 36.6 ± 8.6, with 29.8% of participants falling into the high VT category. While 82.6% reported being exposed to distressing material, only 16.3% found it challenging to cope. Job satisfaction was moderate, with a mean score of 23.4 ± 6.0, and 65.5% considered their job to be ideal. Common coping strategies included listening to music (65.5%), reading (62.8%), and participating in debriefing sessions (55.0%). However, 61.2% were not aware of available PSS, and only 11.6% had utilized them. Regression analysis indicated that being female, along with the use of alcohol and non-prescription medications, was associated with higher VTS scores, while age and job satisfaction were linked to lower scores. Conclusion: Limpopo EMS providers encounter VT, yet PSS use seems low, indicating a major gap in mental health interventions, hence the need for removal of access and utilization barriers to ensure well-being of providers and quality of patient care. 2026-01-09T11:25:31Z 2026-01-09T11:25:31Z 2025 2026-01-09T07:22:47Z Thesis / Dissertation Masters MPhil http://hdl.handle.net/11427/42513 en eng application/pdf Division of Emergency Medicine Faculty of Health Sciences Universty of Cape Town
spellingShingle Limpopo
Emergency Medical Services
Morudu, David Moraka
Assessing vicarious traumatisation and utilisation of psychological support services amongst prehospital emergency care providers in Limpopo Emergency Medical Services: a cross-sectional survey
thesis_degree_str Master's
title Assessing vicarious traumatisation and utilisation of psychological support services amongst prehospital emergency care providers in Limpopo Emergency Medical Services: a cross-sectional survey
title_full Assessing vicarious traumatisation and utilisation of psychological support services amongst prehospital emergency care providers in Limpopo Emergency Medical Services: a cross-sectional survey
title_fullStr Assessing vicarious traumatisation and utilisation of psychological support services amongst prehospital emergency care providers in Limpopo Emergency Medical Services: a cross-sectional survey
title_full_unstemmed Assessing vicarious traumatisation and utilisation of psychological support services amongst prehospital emergency care providers in Limpopo Emergency Medical Services: a cross-sectional survey
title_short Assessing vicarious traumatisation and utilisation of psychological support services amongst prehospital emergency care providers in Limpopo Emergency Medical Services: a cross-sectional survey
title_sort assessing vicarious traumatisation and utilisation of psychological support services amongst prehospital emergency care providers in limpopo emergency medical services a cross sectional survey
topic Limpopo
Emergency Medical Services
url http://hdl.handle.net/11427/42513
work_keys_str_mv AT morududavidmoraka assessingvicarioustraumatisationandutilisationofpsychologicalsupportservicesamongstprehospitalemergencycareprovidersinlimpopoemergencymedicalservicesacrosssectionalsurvey