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The intersection of social class with race and gender: transitioning to first-time managers in professional firms

The transition to managerial roles is a defining moment in professional trajectories, yet it presents unique challenges shaped by individuals' identities. Despite the growing recognition of diversity in the workplace, social class remains an underexplored dimension that profoundly influences profess...

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Main Author: Rossouw, Christine
Other Authors: Zolfaghari, Badri
Format: Thesis
Language:English
English
Published: Graduate School of Business (GSB) 2026
Subjects:
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access_status_str Open Access
author Rossouw, Christine
author2 Zolfaghari, Badri
author_browse Rossouw, Christine
Zolfaghari, Badri
author_facet Zolfaghari, Badri
Rossouw, Christine
author_sort Rossouw, Christine
collection Thesis
description The transition to managerial roles is a defining moment in professional trajectories, yet it presents unique challenges shaped by individuals' identities. Despite the growing recognition of diversity in the workplace, social class remains an underexplored dimension that profoundly influences professional workplace experiences. Social class context impacts access to resources and opportunities, shaping workplace behaviours and interactions. This study examines how social class, intersecting with race and gender, influences the experiences of first-time managers (FTMs) navigating new roles. Set within the context of South Africa, where historical and socio-economic disparities persist, the research focuses on professional workplaces as a compelling site for exploring upward leadership mobility. Using an interpretive phenomenological approach, the study gathers longitudinal insights from 13 managers at a national audit and accounting firm in 2023 over nine to eleven months. The findings reveal that social class informs behaviours critical to transitioning, such as learning agility, self-advocacy, and building relationships, while intersecting with race and gender to amplify challenges and opportunities. By amplifying diverse voices and highlighting the nuanced impact of intersecting identities on managerial transitions, this study provides novel insights into the interplay of identity, managerial success and the role of social class in organisations. It advances understanding of managerial transitions while offering practical implications for leadership development and organisational inclusivity, supporting diverse talent in their progression to managerial roles.
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institution University of Cape Town (South Africa)
language English
eng
last_indexed 2026-06-10T12:32:34.479Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2026
publishDateRange 2026
publishDateSort 2026
publisher Graduate School of Business (GSB)
publisherStr Graduate School of Business (GSB)
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source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/42676 The intersection of social class with race and gender: transitioning to first-time managers in professional firms Rossouw, Christine Zolfaghari, Badri Transitioning first-time managers identity work social class The transition to managerial roles is a defining moment in professional trajectories, yet it presents unique challenges shaped by individuals' identities. Despite the growing recognition of diversity in the workplace, social class remains an underexplored dimension that profoundly influences professional workplace experiences. Social class context impacts access to resources and opportunities, shaping workplace behaviours and interactions. This study examines how social class, intersecting with race and gender, influences the experiences of first-time managers (FTMs) navigating new roles. Set within the context of South Africa, where historical and socio-economic disparities persist, the research focuses on professional workplaces as a compelling site for exploring upward leadership mobility. Using an interpretive phenomenological approach, the study gathers longitudinal insights from 13 managers at a national audit and accounting firm in 2023 over nine to eleven months. The findings reveal that social class informs behaviours critical to transitioning, such as learning agility, self-advocacy, and building relationships, while intersecting with race and gender to amplify challenges and opportunities. By amplifying diverse voices and highlighting the nuanced impact of intersecting identities on managerial transitions, this study provides novel insights into the interplay of identity, managerial success and the role of social class in organisations. It advances understanding of managerial transitions while offering practical implications for leadership development and organisational inclusivity, supporting diverse talent in their progression to managerial roles. 2026-01-26T07:05:57Z 2026-01-26T07:05:57Z 2025 2026-01-26T06:59:13Z Thesis / Dissertation Masters MPhil http://hdl.handle.net/11427/42676 en eng application/pdf Graduate School of Business (GSB) Faculty of Commerce University of Cape Town
spellingShingle Transitioning
first-time managers
identity work
social class
Rossouw, Christine
The intersection of social class with race and gender: transitioning to first-time managers in professional firms
thesis_degree_str Master's
title The intersection of social class with race and gender: transitioning to first-time managers in professional firms
title_full The intersection of social class with race and gender: transitioning to first-time managers in professional firms
title_fullStr The intersection of social class with race and gender: transitioning to first-time managers in professional firms
title_full_unstemmed The intersection of social class with race and gender: transitioning to first-time managers in professional firms
title_short The intersection of social class with race and gender: transitioning to first-time managers in professional firms
title_sort intersection of social class with race and gender transitioning to first time managers in professional firms
topic Transitioning
first-time managers
identity work
social class
url http://hdl.handle.net/11427/42676
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