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Understanding self-care perceptions and behaviours of community care workers in Cape Town to develop and assess a self-care intervention

Community care workers (CCWs) play a crucial role in supporting disadvantaged populations, yet there is insufficient research on how these demands affect their well-being. Burnout among CCWs can lead to diminished performance, impacting their well-being as well as the well-being of the communities t...

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Main Author: Singh, Laura
Other Authors: Kaminer, Debra
Format: Thesis
Language:English
English
Published: Department of Psychology 2026
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access_status_str Open Access
author Singh, Laura
author2 Kaminer, Debra
author_browse Kaminer, Debra
Singh, Laura
author_facet Kaminer, Debra
Singh, Laura
author_sort Singh, Laura
collection Thesis
description Community care workers (CCWs) play a crucial role in supporting disadvantaged populations, yet there is insufficient research on how these demands affect their well-being. Burnout among CCWs can lead to diminished performance, impacting their well-being as well as the well-being of the communities they serve. This study used a multi-stage approach, with an interpretivist and constructivist qualitative lens, to explore the self-care needs of CCWs, develop a self-care intervention, and test the feasibility of this intervention. Community-based participatory research (CBPR) principles were employed throughout the study, conducted within an established community organisation, Outliers. Stage 1 involved interviews with 21 CCW team leaders and revealed six key themes that helped understand self-care behaviours and perceptions in CCWs: the demanding nature of community work, attitudinal and practical barriers to self-care, the importance of a personal understanding of self-care, and the need for routine and community support in establishing self-care habits. Based on these findings, a two-session WhatsApp group intervention was designed in collaboration with the team leaders. In Stage 2, the intervention was delivered to 16 CCWs from three organisations. Two post-intervention focus groups with 10 participants reported increased self-awareness, shifts in attitudinal barriers, changes in self-care behaviours, and several barriers to adopting self- care. The use of WhatsApp found to be effective for facilitating training, reflection, and peer support. The findings of this research support the potential of co-designed, community-based participatory approaches to create culturally relevant and impactful interventions for CCWs.
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institution University of Cape Town (South Africa)
language English
eng
last_indexed 2026-06-10T12:47:40.348Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2026
publishDateRange 2026
publishDateSort 2026
publisher Department of Psychology
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spelling oai:open.uct.ac.za:11427/42697 Understanding self-care perceptions and behaviours of community care workers in Cape Town to develop and assess a self-care intervention Singh, Laura Kaminer, Debra community care workers community-based participatory research self-care WhatsApp intervention Community care workers (CCWs) play a crucial role in supporting disadvantaged populations, yet there is insufficient research on how these demands affect their well-being. Burnout among CCWs can lead to diminished performance, impacting their well-being as well as the well-being of the communities they serve. This study used a multi-stage approach, with an interpretivist and constructivist qualitative lens, to explore the self-care needs of CCWs, develop a self-care intervention, and test the feasibility of this intervention. Community-based participatory research (CBPR) principles were employed throughout the study, conducted within an established community organisation, Outliers. Stage 1 involved interviews with 21 CCW team leaders and revealed six key themes that helped understand self-care behaviours and perceptions in CCWs: the demanding nature of community work, attitudinal and practical barriers to self-care, the importance of a personal understanding of self-care, and the need for routine and community support in establishing self-care habits. Based on these findings, a two-session WhatsApp group intervention was designed in collaboration with the team leaders. In Stage 2, the intervention was delivered to 16 CCWs from three organisations. Two post-intervention focus groups with 10 participants reported increased self-awareness, shifts in attitudinal barriers, changes in self-care behaviours, and several barriers to adopting self- care. The use of WhatsApp found to be effective for facilitating training, reflection, and peer support. The findings of this research support the potential of co-designed, community-based participatory approaches to create culturally relevant and impactful interventions for CCWs. 2026-01-27T10:29:57Z 2026-01-27T10:29:57Z 2025 2026-01-27T10:18:08Z Thesis / Dissertation Masters Masters http://hdl.handle.net/11427/42697 en eng application/pdf Department of Psychology Faculty of Humanities University of Cape Town
spellingShingle community care workers
community-based participatory research
self-care
WhatsApp intervention
Singh, Laura
Understanding self-care perceptions and behaviours of community care workers in Cape Town to develop and assess a self-care intervention
thesis_degree_str Master's
title Understanding self-care perceptions and behaviours of community care workers in Cape Town to develop and assess a self-care intervention
title_full Understanding self-care perceptions and behaviours of community care workers in Cape Town to develop and assess a self-care intervention
title_fullStr Understanding self-care perceptions and behaviours of community care workers in Cape Town to develop and assess a self-care intervention
title_full_unstemmed Understanding self-care perceptions and behaviours of community care workers in Cape Town to develop and assess a self-care intervention
title_short Understanding self-care perceptions and behaviours of community care workers in Cape Town to develop and assess a self-care intervention
title_sort understanding self care perceptions and behaviours of community care workers in cape town to develop and assess a self care intervention
topic community care workers
community-based participatory research
self-care
WhatsApp intervention
url http://hdl.handle.net/11427/42697
work_keys_str_mv AT singhlaura understandingselfcareperceptionsandbehavioursofcommunitycareworkersincapetowntodevelopandassessaselfcareintervention