Full Text Available

Note: Clicking the button above will open the full text document at the original institutional repository in a new window.

Identifying and evaluating critical success factors in the implementation of a geographic information system (GIS) : a local authority case study

Also available online.

Saved in:
Bibliographic Details
Main Author: Friedman, David Joseph
Other Authors: Barry, Michael
Format: Thesis
Language:English
Published: Division of Geomatics 2014
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1867613241622921216
access_status_str Open Access
author Friedman, David Joseph
author2 Barry, Michael
author_browse Barry, Michael
Friedman, David Joseph
author_facet Barry, Michael
Friedman, David Joseph
author_sort Friedman, David Joseph
collection Thesis
description Also available online.
format Thesis
id oai:open.uct.ac.za:11427/4988
institution University of Cape Town (South Africa)
language eng
last_indexed 2026-06-10T12:33:01.081Z
license_str Not specified — see source repository
provenance_str_mv Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository
publishDate 2014
publishDateRange 2014
publishDateSort 2014
publisher Division of Geomatics
publisherStr Division of Geomatics
record_format dspace
source_str UCTD — University of Cape Town Open Access Repository
spelling oai:open.uct.ac.za:11427/4988 Identifying and evaluating critical success factors in the implementation of a geographic information system (GIS) : a local authority case study Friedman, David Joseph Barry, Michael Also available online. Bibliography: leaves 107-110. This single case study examines the analysis of the Critical Success Factors (CSF) involved in the implementation of a GIS. The study is in reaction to the problems users were having in implementing a Geographic Information System (GIS) in a sma1llocal authority, where the author was employed. Although the organisation had been using a GIS for some years, progress was below standard. From the initial investigations, it was evident that relevant literature was scant. The majority of information on successful GIS implementation was documented by vendors who supplied the software. These documents were of sites where GIS had been implemented and can be referred to as anecdotal case histories. The format of these reports was unscientific and lacked the rigours associated with academic research found in case studies. This study aims to test if existing methodology for identifYing CSF in IS can be applied to implementing a GIS in a local authority, and this methodology is based on management information science (MIS) theory. The author shows that there are parallels between IS and GIS and that it is possible to use IS theory on CSF, specifically in GIS implementation. He has used the case study method in order to collect data from various sources. The nature of this data is qualitative rather than quantitative. The research was carried out in four phases. The first phase, which was the longest, documented the different stadia and described the experiences of the author as the GIS manager with regard to the implementation. This is the control data set in the study which is compared with the data collected to test the two IS methodologies. The CSF which the author determined in this part of the research were: active top management support, qualified staff and a consolidated budget to ensure that all resources were pooled. These were established from observations and deductions from the experiences recorded in the study. The second phase was twofold and firstly involved a review of literature on methods to determine CSF in MIS planning; secondly it determined the similarity between GIS and IS theory. The author argues that, because of these similarities, IS theory on CSF can be extended to GIS implementation. The third phase required the author to test the two methodologies discussed in the literature review, both of which have limitations regarding their small sample size. 2014-07-31T10:24:18Z 2014-07-31T10:24:18Z 2000 Master Thesis Masters MSc http://hdl.handle.net/11427/4988 eng application/pdf Division of Geomatics Faculty of Engineering and the Built Environment University of Cape Town
spellingShingle Friedman, David Joseph
Identifying and evaluating critical success factors in the implementation of a geographic information system (GIS) : a local authority case study
thesis_degree_str Master's
title Identifying and evaluating critical success factors in the implementation of a geographic information system (GIS) : a local authority case study
title_full Identifying and evaluating critical success factors in the implementation of a geographic information system (GIS) : a local authority case study
title_fullStr Identifying and evaluating critical success factors in the implementation of a geographic information system (GIS) : a local authority case study
title_full_unstemmed Identifying and evaluating critical success factors in the implementation of a geographic information system (GIS) : a local authority case study
title_short Identifying and evaluating critical success factors in the implementation of a geographic information system (GIS) : a local authority case study
title_sort identifying and evaluating critical success factors in the implementation of a geographic information system gis a local authority case study
url http://hdl.handle.net/11427/4988
work_keys_str_mv AT friedmandavidjoseph identifyingandevaluatingcriticalsuccessfactorsintheimplementationofageographicinformationsystemgisalocalauthoritycasestudy