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Towards a user-oriented approach in the design and planning of public transport interchanges
Public transport provision in South Africa is set to change dramatically in the coming years if the plans and strategies of Government come to fruition. Policy clearly states that the needs of the end user of public transport services and facilities have to be prioritised, and that transport systems...
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| Format: | Thesis |
| Language: | English |
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Centre for Transport Studies
2014
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| _version_ | 1867613220991139841 |
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| access_status_str | Open Access |
| author | Schalekamp, Hertzog Venter |
| author2 | Behrens, Roger |
| author_browse | Behrens, Roger Schalekamp, Hertzog Venter |
| author_facet | Behrens, Roger Schalekamp, Hertzog Venter |
| author_sort | Schalekamp, Hertzog Venter |
| collection | Thesis |
| description | Public transport provision in South Africa is set to change dramatically in the coming years if the plans and strategies of Government come to fruition. Policy clearly states that the needs of the end user of public transport services and facilities have to be prioritised, and that transport systems will be overhauled to provide a range of integrated trunk and feeder services, in emulation of the successes achieved in the so-called public transport 'model cities' of South America. However, it is not certain whether the range of public and private institutions involved in the planning, implementation and operations of public transport at the local level are ready to respond effectively to the policy requirements. Institutional fragmentation is the order of the day, public transport services are largely peak-time, commuter based services, and the minibus taxi industry remains effectively unregulated. The experience of public transport users, if measured by the efficiency of transferring between services at public transport interchange facilities, is of a very poor quality, and the design and planning guidelines for these facilities do not offer much insight into how this situation can be rectified. This dissertation provides two insights in view of the current challenging public transport reality. Firstly, it investigates the link between institutional integration, and whether such integration has an effect on the experience of public transport users at interchanges. Secondly, it critically analyses the existing design and planning guidelines for public transport interchanges to explain why these documents do not seem to lead to improved physical integration between transport services, and ultimately an improved experience for the person wishing to transfer between those services. These links are tested by developing a framework that assesses the obstacles that reduce the efficiency of user transfers between services at interchanges, and it applies this framework at interchange sites in Cape Town in South Africa, and Curitiba and Sao Paulo in Brazil. The findings, when compared between sites and cities, lead to the formulation of recommendations regarding the expectations surrounding institutional integration and the provision of more effective design and planning guidelines for public transport facilities. |
| format | Thesis |
| id | oai:open.uct.ac.za:11427/5002 |
| institution | University of Cape Town (South Africa) |
| language | eng |
| last_indexed | 2026-06-10T12:32:41.376Z |
| license_str | Not specified — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UCTD — University of Cape Town Open Access Repository |
| publishDate | 2014 |
| publishDateRange | 2014 |
| publishDateSort | 2014 |
| publisher | Centre for Transport Studies |
| publisherStr | Centre for Transport Studies |
| record_format | dspace |
| source_str | UCTD — University of Cape Town Open Access Repository |
| spelling | oai:open.uct.ac.za:11427/5002 Towards a user-oriented approach in the design and planning of public transport interchanges Schalekamp, Hertzog Venter Behrens, Roger Transport Studies Public transport provision in South Africa is set to change dramatically in the coming years if the plans and strategies of Government come to fruition. Policy clearly states that the needs of the end user of public transport services and facilities have to be prioritised, and that transport systems will be overhauled to provide a range of integrated trunk and feeder services, in emulation of the successes achieved in the so-called public transport 'model cities' of South America. However, it is not certain whether the range of public and private institutions involved in the planning, implementation and operations of public transport at the local level are ready to respond effectively to the policy requirements. Institutional fragmentation is the order of the day, public transport services are largely peak-time, commuter based services, and the minibus taxi industry remains effectively unregulated. The experience of public transport users, if measured by the efficiency of transferring between services at public transport interchange facilities, is of a very poor quality, and the design and planning guidelines for these facilities do not offer much insight into how this situation can be rectified. This dissertation provides two insights in view of the current challenging public transport reality. Firstly, it investigates the link between institutional integration, and whether such integration has an effect on the experience of public transport users at interchanges. Secondly, it critically analyses the existing design and planning guidelines for public transport interchanges to explain why these documents do not seem to lead to improved physical integration between transport services, and ultimately an improved experience for the person wishing to transfer between those services. These links are tested by developing a framework that assesses the obstacles that reduce the efficiency of user transfers between services at interchanges, and it applies this framework at interchange sites in Cape Town in South Africa, and Curitiba and Sao Paulo in Brazil. The findings, when compared between sites and cities, lead to the formulation of recommendations regarding the expectations surrounding institutional integration and the provision of more effective design and planning guidelines for public transport facilities. 2014-07-31T10:25:21Z 2014-07-31T10:25:21Z 2007 Master Thesis Masters MPhil http://hdl.handle.net/11427/5002 eng application/pdf Centre for Transport Studies Faculty of Engineering and the Built Environment University of Cape Town |
| spellingShingle | Transport Studies Schalekamp, Hertzog Venter Towards a user-oriented approach in the design and planning of public transport interchanges |
| thesis_degree_str | Master's |
| title | Towards a user-oriented approach in the design and planning of public transport interchanges |
| title_full | Towards a user-oriented approach in the design and planning of public transport interchanges |
| title_fullStr | Towards a user-oriented approach in the design and planning of public transport interchanges |
| title_full_unstemmed | Towards a user-oriented approach in the design and planning of public transport interchanges |
| title_short | Towards a user-oriented approach in the design and planning of public transport interchanges |
| title_sort | towards a user oriented approach in the design and planning of public transport interchanges |
| topic | Transport Studies |
| url | http://hdl.handle.net/11427/5002 |
| work_keys_str_mv | AT schalekamphertzogventer towardsauserorientedapproachinthedesignandplanningofpublictransportinterchanges |