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Performance assessment model for academic libraries: the Covenant University Library example

The study explores performance assessment models in academic libraries and show-cases the practical experiences at the Covenant University Library. The paper which is based on an observational study of the researchers’ daily work experiences and review of literature identified constraints to perform...

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Published: 2016-03
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LEADER 00000njm a2000000a 4500
001 oai:repository.ui.edu.ng:123456789/11931
042 |a dc 
720 |a Iroaganachi, M. A.  |e author 
720 |a Nkiko, C.  |e author 
260 |c 2016-03 
520 |a The study explores performance assessment models in academic libraries and show-cases the practical experiences at the Covenant University Library. The paper which is based on an observational study of the researchers’ daily work experiences and review of literature identified constraints to performance assessment in academic libraries and has attempted to give solutions. The paper concludes that academic libraries should overcome constraints and imbibe the culture of performance assessment that involves a continuous and periodic process of fine-tuning critical management and functional processes, either reactively or proactively through deliberately designed parameters (indicators). It extrapolated from the unique experiences of the Centre for Learning Resources, Covenant University to construct a model (Lib-PERFQUAL) for libraries around the world. This is a model that comprises all indicators necessary to maintain continuous relevance and achieve utmost efficiency. 
024 8 |a 0975-2404 
024 8 |a ui_art_iroaganachi_performance_2016 
024 8 |a Annals of Library and Information Studies 63, pp. 7-15 
024 8 |a https://repository.ui.edu.ng/handle/123456789/11931 
653 |a Performance assessment 
653 |a Monitoring 
653 |a Evaluation 
653 |a Relevance 
653 |a Efficiency 
653 |a Academic libraries 
653 |a Library goals 
245 0 0 |a Performance assessment model for academic libraries: the Covenant University Library example